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June 2023 by Mishell
Great customer service. They carry everything you need from facial to hair products and much more.
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March 2023 by M. Y.
Friendly staff! She was so knowledgeable.
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December 2022 by Matt Sticklen
Horrible customer service. Ordered off the website and paid for shipping. 2 days later received an email for free shipping and customer service agent said she couldn’t credit the shipping amount.
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December 2022 by Lisa Kaye
This store at the Keystone Fashion Mall is a hidden little gem. Received a very professional and efficient facial from Payton. She is very knowledgeable and really helped select the right products for me. Plan to spend some money if you shop here!
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September 2022 by Michelle Mcvay
The ladies a very considerate and helpful. They will also recommend their products and answer your questions
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May 2022 by Tee Blake
Love their Gentle Hair and Body WashShop in Keystone at the Crossing has all their products. Very helpful staff.
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December 2021 by Dr. Angela J Nealy, PhD
Love their product for Angeline removal. Definite return visit. Service is very sincere
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November 2021 by Max Asberry
Our knowledgeable associate helped us find the right product for our needs.
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August 2021 by Lien Bui
Love the products! Kara is really helpful and professional!!!
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February 2021 by Derrick Day
Kara is awesome!!! Very knowledgeable and super nice
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August 2020 by Mary Owens
Any type of skin problem, you may have or early signs of problem or aging. The perfect place the price is pricey, but worth it in the long run.
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April 2020 by Beulah Okonkwo
Buttered lip balm didn't help my lips. Want to return but store closed due to pandemic. Customer Service number stays on hold for too long. Anyone else get thru to them?
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April 2020 by Craig Connors
Best experience really helpful really kind I love the sales people they're super knowledgeable
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January 2020 by Lindsey Williams
I know some skincare basics but I was still very confused. Kiehl's did a free consultation on what I need and answered any questions I had. Jennifer helped me and she is amazing and very knowledgeable. She helped with everything and didn't pressure me to buy. I will definitely be returning.
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January 2020 by Angela C.
I recently bought a Kiehl's nighttime routine kit - I've been using it for about 4 days to help reduce the intense dryness in my skin. I popped into the Kiehl's store to see what other products they had and was met with a wonderful experience. The staff is very knowledgeable - I told them my skin concerns and my current routine and they suggested other products to try in the future and gave me other tips to help my skin. Their staff is amazing!! They also tested my skin's dryness level and gave me a plan to help it - all their products have a 28 day money-back guarantee and they suggested I come back at the end of the month and get my skin checked again. I left with several free samples and a lot more knowledge about skin care. Skin care can be daunting, but they were very helpful in suggesting products and other ways to improve the health of your skin. If you need some help getting your skin care routine started, this is the place to go!! Great staff, great store! Will definitely be back soon!
