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March 2024 by Charles Morrison
Always easy to use the gas pumps and if a problem comes they will help you resolve it!!
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May 2023 by Rebecca S.
This Kroger has been renovated recently so updated and was clean and easy to navigate. Also greeted which doesn't always happen at every Kroger. This one isn't close to my house so I don't shop here frequently but I liked it better.
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May 2023 by Brian S.
On a busy Saturday afternoon. ONE check out was open and I had a ton of groceries!!! Never Again
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November 2022 by Deuce
Store hours are wrong.Show up 10 minutes before they close for 1 item and they tell you they are closed.Store run by absolute clowns.
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July 2022 by David T.
Shopping at Kroger was previously a pleasant experience. While their pricing was higher than other grocery stores, the cleanliness, customer service, cart quality and overall quality of food was very good. However, now you deal with personal shoppers banging into you while you shop, disorganized shelves, cart quality is hit or miss, customer service left the store and their pricing is astronomical. I shop at Kroger, Olio and 116th. If you see a manager, you never see them interact with customers, rather they walk around with a smug look on their face as if they are above their shoppers. If I wanted all this BS, I would go to Walmart. For now, I await a better alternative.
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May 2022 by Brayden “Deucey” Sherman
Store hours are wrong.Show up 10 minutes before they close for 1 item and they tell you they are closed.Store run by absolute clowns.
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January 2022 by Rebecca P.
Although this Kroger is cleaner and more organized than others in the downtown Indianapolis area, sadly they have gone to 80% self checkout lanes. This means there are lines waiting 15+ minutes to check out and you don't really even get the option to have someone help you if you have a lot of groceries. Their self checkout lanes are designed inefficiently if you have a full cart of groceries because you can't take stuff off the rack. Also I asked where an item was in the store (couldn't find it anywhere) and was told by 3 associates there's no way to look it up... lol.
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November 2021 by Adam M.
This place is a mess!!!! Thank goodness for the 2 seasoned cashiers who are extremely nice and do their job!! Other than that we're are the managers hiding? It's crazy how disrespectful some of these workers in here can be. You look straight at me as I get into your line and don't even say hello!!! Like wtf, hello to you too. If you're not happy with your job or burnt out then remove yourself from there!!! It baffles me when workers just ignore you, or when asked for help they seemed bothered!! Well you'd be more bothered if you got cussed out for being an a****** at work!!! How bout that! Give great service to customers who help employ you. Yes, without customers you wouldn't have a job!! Get on that bus and see where it takes you life!!! F&&$ KROGER!!! This company is f***** from state to state with the same lame a** people who don't care about creating a helpful and memorable shopping experience That's all
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March 2021 by Brady R.
Reasons I find myself coming to this Kroger vs. other/downtown locations: - a simple drive from downtown Indy - lots of fresh/healthy options available - generally not crazy busy compared to other Krogers - lots of other surrounding shops (i.e. Aldi and gas stations) Many, many years ago, I did have a bad experience with a customer that was trying to convert me to a certain religion inside the store, but that wasn't Kroger's fault. Very odd experience. It's not the freshest, cleanest Kroger around, but it gets the job done and they usually have what I'm looking for in stock.
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August 2020 by Janetta T.
I am sooo livid right now! My 14 year old son & I went to the Kroger in southern plaza tonight to get groceries for us & for my elderly dad. we had a cart full of groceries. We went to the toilet paper isle where there was plenty of toilet paper but no paper towels. I grabbed 2 packages of Kroger brand toilet paper since we needed some too. I got up to the register & while unloading the cart noticed the guy was having problems scanning. This lady (I'm assuming the night manager) told me that the toilet paper was one per customer. I tried to explain to her that I care for my 88 year old dad & that it was for him. That he can't do his own shopping right now. Jacob (my 14 year old son) told me to give him a card & he would just take it to the uscan. So he grabbed the toilet paper, the card & went to the uscan. I then noticed this girl (night manager?) run down to the uscan to tell the Police Officer & the lady working the uscan to not let my minor son leave with some Kroger brand toilet paper!! I ran down to the uscan to tell Jacob that we were leaving. I can't believe she ran and told a police officer, I can't believe she would approach my minor child! What were they going to tackle & arrest him over toilet paper! Of course we left without buying anything & to say the least I am never shopping at Kroger again!
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March 2020 by Drew Slayton
madhouse. foolish over reactive public. no parking. no carts. lines. panic. yesterday evening. i feel sorry 4 the employees.
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February 2020 by Tina Murphy
location and friendly staff
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January 2020 by Joel J.
The Kroger's at South East Street and Hannah on Sunday approximately 3:30. My cashiers name was Alandra. She was very pleasant and helpful. But it was the little girl bagging my purchase that really impressed me. She was very to make sure that my groceries were packed and placed in cart to prevent damage. She over heard me mention i had just had surgery and even though they were very very busy she took the time to help to my vehicle and insisted on loading my groceries into my vehicle. I was so grateful for the help i missed her name. But i will be calling the store to praise her up.
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August 2019 by Elizabeth Wilhite
The store in Southern Plaza Horrible customer service. Dented and beaten up milk, boxes, etc. Filthy store. will NEVER shop here again.
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May 2019 by Tonya T.
Fresh fruits and vegetables friendly staff Quick service cashier moved quick Store was clean meat was fresh
