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July 2025 by SALTnLIME 1800
They seem to take care of things pretty quickly. I have had 2 brief encounters with less than friendly pharmacists here. The pharmacy techs are great though. Above and beyond for them.
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April 2025 by Doug Underwood
I moved to Madison Ave Kroger from Southern Plaza location over a year ago. I have never had any problems other than sometimes they just dont have something in stock (it happens), but they will find a pharmacy with what you need if necessary. The Pharmacist and Techs have all been helpful, friendly and answer questions about any medications. Great compared to alot of other pharmacies around the southside area.
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May 2024 by Astrid Finley
I deal with this pharmacy on behalf of my Grandmother. When you finally get passed the automated they immediately put you on hold. Then you are on hold indefinitely. This has happened several times. It rings again after so long they pick up say nothing and immediately on hold again. Only time I ever get any help is when the main pharmacist happens to pick up. He is great. All others seem like they just put you on hold and never help. I always have to make the trip to the store to deal with any issues we have. I would change pharmacies, my grandmother has went here for 25 years and doesn't like change. There needs to be some more training or better staff. So unprofessional. I took over for her because she had so many issues. I feel sorry for the other elderly people who doesn't have someone to help them.
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December 2023 by Steven Jackson
It was good
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April 2023 by Dan Cassidy
They will lose your prescriptions, then try their best to gaslight you into thinking it’s your fault. They are only open a few hours a day, and honestly I’ve never encountered a more rude staff. They absolutely will not answer the phone, and if you’re disabled, forget about using the drive-through, it’s never open.
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November 2022 by M. Summitt
They never answer their phone and I haven’t even filled a prescription with them yet I think I chose the wrong pharmacy
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September 2022 by Cinda Black
The people working here are amazing. They are dealing with customers as well as filling prescriptions all day long. They have never made a mistake in any of my prescriptions and they always answer all of my questions no matter how busy they are or how stressed they may be. (These are trying times and we all need a little patience because we are all stressed.) I won't go to any other pharmacy because these guys are the best.
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June 2022 by Shayla Brown
They never answer their phone and I haven’t even filled a prescription with them yet I think I chose the wrong pharmacy
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May 2022 by Ange Baker
This pharmacy is a million times better than the one in Southern Plaza. They are alot nicer.
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April 2022 by Robert Cordell
This pharmacy used to be the best! Now you can’t reach them due to staffing, the store overall is turning into the one in southern plaza.
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February 2022 by Courtney L
No drive-thru, only open for a few hours each day. Very inconvenient pharmacy.
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January 2022 by Eric M
This Pharmacy has gone downhill over the last few years.
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December 2021 by Claude S.
Worst pharmacy I've ever had to deal with. It's been months of consistently horrible service so I feel confident writing this. The people who work there have no clue what's going on. They consistently refill the wrong prescriptions and tell me they have no record of prescriptions they literally filled a month ago. You cannot call them- the wait times are 15-20 minutes max and even then, when it starts ringing, no one picks up and there's no way to leave a voicemail. Do yourself a favor and avoid this pharmacy at all costs.
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November 2021 by Meagan Miller
Absolutely no customer service skills. If your stressed with your job please don't take it out on me and find another career. I was trying to ask the pharmacy technician questions and she was rude and kept telling me next please next please well if I'm asking you questions why would you be rude and tell me that you're stressed well if you're stressed with your job find a new job and don't take it out on me Jenni
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November 2021 by Jon Loney
Terrible service
