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February 2025 by Lorin Lambert
Overall great experience but there is one employee that is incredibly rude. She acts annoyed and inconvenienced with every interaction.
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October 2024 by Lori Bennett
I have had both positive and negative experiences as a customer of this pharmacy, however I feel that way about most pharmacies I have patroned in the last few years. I was extremely grateful to the pharmacist, Joe, during my most recent experience! Long story short, I had several issues attempting to get a medication filled for my son that has been unavailable due to shortages. Once it became available there were additional issues getting it refilled. Joe took the time to listen to my set of circumstances and was able to fill it for me. On top of that, he expedited processing as our family was leaving for a trip out of the country in the next few days. I was so incredibly appreciative of Joe and his willingness to help! His kindness and understanding meant so much!
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October 2024 by Naomi Drook
the most awful customer service. don’t waste your time
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September 2024 by Samantha Holman
My significant other just had surgery and right before they closed
The pharmacist hurried up and filled his pain medication so that we didn’t have to wait until in the morning. Very grateful for that.
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August 2024 by austin hubbard
the most rude pharmacists i have ever had the displeasure of dealing with. very slow. unhelpful. and ALWAYS RUDE.
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July 2024 by Susan S
This is my favorite pharmacy. Their staff is helpful, knowledgeable, and pleasant. Formerly, I got our family's prescriptions at a local national drug store. Due to their staff keeping their noses on the desk and working, they did not look up to help me, until I cleared my throat to get their attention.
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June 2024 by Rowgeara
Everyone has always ben nice and helpful here. Yesterday the pharmacist Joe pushed through two medications literally at the end of his shift just so my fiancé would have some relief overnight. He didn't have to do that, it was so kind!
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April 2024 by Amina Manuel
Great pharmacy staff!!!
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September 2023 by Ameen N.
Understaffed, inefficient, not very clean. Worst Kroger in area by far. Worst grocery store in the country. Staff are useless, particularly at the deli. Should close.
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July 2023 by Charity S.
This has always been my favorite Kroger, but Rodney and self check out is very rude!!!! my daughter went and asked him a question about pricing he rolled his eyes and walked away from her. I said you didn't hear her talking to you and he came over to us said absolutely nothing or acknowledged us.... Took one of my daughters items off and walked away..... We live closer to two other Kroger's but choose to come here. Never again! Rodney how dare you! If you don't like your job GET ONE where you DO NOT have to interact with people. My daughter is 10 and didn't deserve to be treated like she didn't exist.... IF I COULD GIVE YOU ZERO STARS I WOULD!
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July 2023 by Julie Ann R.
After shopping at the Fisher's Krogers and being disappointed in their lack of seafood selection, we decided to travel out of our normal path to try this Geist store. We saw the beautiful salmon we wanted to purchase, after we filled our cart with everything else on our list, only to watch the seafood clerk walk past us and ignore us for several minutes. Finally looking up she snips, "Counter doesn't open until 10, I'm busy." Aren't we paying customers? There was no sign stating this... so, a trip to a different store? I was a server...multi-tasking isn't a thing anymore? Next...light on at check out...stood in line behind and in front of several customers...ignored by employees passing by...not even a polite, "Someone will be right with you..." really? Maybe Kroger isn't our shop anymore. Safeway in BroadRipple is sounding better every week.
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June 2023 by Brian Danser
I've been very happy w/ quality, and friendly, helpful pharmacy techs here for 4.5 years. But they went way out of their way this week to solve à huge problem- when no one else I called would help me. I will never forget who stepped up to help me- MYAH & WILSON. THANKS!
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January 2023 by James Benner
This is the worst pharmacy. The staff is very rude and not helpful.
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January 2022 by Ashley
Again, as others have stated they have really gone down hill. Don't answer phones, drive up is always closed, rude checkout person today... Huffing and puffing and I heard the lady in front of me ask when a prescription would be ready and the worker said "well he is enrolled in texts so he will receive a text when it's ready". Wow.. helpful.
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January 2022 by Jason Kuehn
Been using this pharmacy for years and they were great but like others have said, it has been a nightmare for the past year. I call over and over to deal with family prescriptions, some of which have to be called in. No one answers, it just rings forever. To make matters worse the drive thru is almost never open anymore due to chronic staff shortages. These things were understandable for a little while but it's only continued to get worse for the past year. I'm starting to move our prescriptions elsewhere now because I literally can't get them filled here.
