Kroger Pharmacy in Indianapolis, IN is known for its helpful and friendly staff dedicated to supporting customers' health. The pharmacy offers a range of services beyond prescription refills, including health advice, clinical services, and vaccinations such as flu shots, shingles, measles, and Tdap vaccines. Customers appreciate the convenience of online tools for managing prescriptions, making it easy to transfer or refill medications on their schedule. The pharmacy staff, including pharmacists and technicians, are generally praised for their professionalism and willingness to assist. One pharmacist was highlighted for finding discounts on medications, while another was described as amazing and helpful. However, some reviews mention challenges related to corporate policies and understaffing, which can impact service quality. Customers often note that the staff go above and beyond, especially when assisting with large orders or helping those with physical limitations, like walking with a cane. The store layout is appreciated for being well-organized, with a good selection of products and competitive prices. The deli's fried chicken is also favored. Overall, Kroger Pharmacy is seen as a helpful, welcoming place that values customer service despite some staffing and corporate challenges.
This pharmacy is understaffed. Most of the employees work very hard and apologize for the wait!! Iappreciate that help!!
April 2024
The pharmacist was great at finding me a discount for my meds! However the pharmacist technician didn't seem like she liked her job and was very lazy when I asked her questions about my meds. She should go!
December 2023
This pharmacy is often understaffed requiring them to close the drive through for days and not answer the phone.
