Kroger is a popular one-stop shop for a wide range of quality food and household products. Customers appreciate the affordable prices, especially on drinks and meats, as well as the fresh produce department. The staff is generally helpful, with one cashier going above and beyond to provide excellent customer service when a shopper had trouble with the store's app. However, some customers have noticed a decline in the store's quality and safety in recent times, with reports of shootings in the area leading one customer to avoid the location. Despite occasional long lines, the store is described as a traditional neighborhood grocery store that usually has the items customers are looking for in stock. While one incident of a shoplifting altercation caused some damage to the store's security system, the staff and customers worked together to resolve the situation.