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November 2023 by Dustin C.
Awesome hotel and location The hotel was clean and the staff was fantastic. The rooms were on the smaller side, but very quiet hotel and it felt like the walls were insulated, as you didn't hear much noise at all! The beds were great and the bathroom was clean and modern. Also note, this location is close to everything, especially some great steakhouses! I parked across the street and had no issues with parking. Overall, based on quiet, clean room, and fantastic staff, I'd stay here again!
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November 2023 by Carole Scaggs
Our room was very comfortable & had everything we needed. It was clean, bed was comfortable. It was quiet on our floor. Location was good for downtown attractions. Staff was very friendly. We would stay again.
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November 2023 by Hayden Hogg
Always a good experience. Staff are friendly, and the restaurant is also good. Rooms are well air conditioned and there are clean sheets, pillows, and towels! Highly recommend!Rooms: CleanSafety: SecurityFood & drinks: Spoke and steel restaurant.
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November 2023 by Sakya
I do not recommend staying at this Marriott property if one of the others in the area is available. Rooms were not ready at check in, poor customer service, and steady stream of complaints at desk while we were waiting for our rooms.
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November 2023 by Isma “Izzy”
Pet friendly hotel! Me & my 2 kitties stayed in a room with multiple beds. I just had to sign a pet waiver.
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November 2023 by Nick Kreucher
Small rooms are not very clean at check-in. Staff was kind and helpful, but for the money, there are much better alternatives.
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October 2023 by M M.
Struggling with whether to give a 4 or 5 star rating, decided to bump it up based on the staff. Upon arrival we were greeted by the most pleasant doorman, Mr. Keith, who was a delight every time we saw him. He radiates joy and seems to really enjoy his job. While having lunch the following morning at the hotel, we watched him for a while as he helped people get their cars loaded/unloaded maintaining the same personable demeanor. Upon check-in we were warmly greeted by Katherine who gave us our keys & some helpful information about construction hours at the hotel, along with a voucher for breakfast. That was incredibly appreciated. She was also very personable, and later in the evening after we came back for dinner, she asked how our evening was going. Upon hearing I had heartburn from our very heavy meal, she provided a small package of antacid tablets and some water. Every time we passed through the lobby we were greeted by the front desk & others. The housekeeping staff were just as friendly. We were in a standard room & found it adequate. The room was clean, smelled nice, and had a pod coffee maker, mini fridge, microwave, and decent soap, shampoo, conditioner and lotions. Unfortunately there was only one chair and a bench directly under the TV, so there was inadequate seating.The bed was comfortable enough to sleep in, but lacked enough firm pillows for sitting up comfortably. The bedding was soft & kept us warm without being too heavy or hot. The bed was placed in a fairly small area between an exterior wall and the bathroom, so I ended up having to climb into bed from the bottom because there wasn't enough room to get into bed from the side due to the wall being too close. Because of that wall, only one side of the bed had a nightstand.The bathroom was small but clean & had all the necessities. Counter space was very limited. The makeup removing towel was appreciated. All towels were large, thick & absorbent. We would have appreciated more than two each of the bath and wash towels. The room was thankfully very quiet, which is surprising in an old hotel. We only heard the occasional closing of room doors, no loud talking or televisions, etc in nearby rooms. So they must have taken care to do sound insulation between the rooms.We visited the hotel lounge one night & had superb cocktails and service. The breakfast in the hotel restaurant was good both days, as was the service, and the atmosphere was bright & sunny despite the windows being covered by scaffolding.Valet service was quick & efficient. We called before leaving our room & the car was at the curb when we walked out the door.Aside from the people, the next best thing about our stay was this hotel's convenient location. We were in town for our anniversary, and also to see the fantastically talented Eagles play at Gainbridge Fieldhouse. It was only about a 5 minute walk to our concert venue, and St Elmo's Steakhouse is right next door to the hotel! There are many, many other restaurants and bars nearby as well. We even went for a stroll in the attached shopping mall.
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October 2023 by John Turner
Please don’t pass this hotel up! It is a great place to stay. We were in town to see my son play football for Indiana University at Lucas Oil Stadium, which was only a 10 minute walk. This hotel is located right next to the mall. It’s right in the middle of plenty of restaurants and bars. The nightlife here is all that. Now for the hotel itself. Five star quality. The front desk person was very helpful and accommodating to any question I had about finding places outside of the hotel. When we called for more towels, it was immediately tended to. The room was clean and smelled good. I stayed in an upper floor one bedroom suite. Very roomy and very good views as my room faced west. I would definitely recommend staying at this hotel. The price wasn’t outrageous either. Sometimes you get what you pay for. This definitely outdid the price. Oh yeah, the valet guy that works days, he should get a raise because he was polite and helpful also.Rooms: Clean, smelled good, roomy, good water pressure, good tv stations, quiet.Nearby activities: Lucas Oil stadium, the Indiana Pacers stadium, multiple restaurants and bars, multiple clubsSafety: We had no issues with this. The police presence was there but no in your face. They definitely have deterred all negative people from committing any crimesWalkability: This hotel is within walking distance of any restaurant/bar you want to go to. It literally in the middle of everythingFood & drinks: The restaurant and bar was very nice, very good vibe, very good foodNoteworthy details: The service you get at this hotel is like no other. Very well trained and kind
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October 2023 by Susan Wyrick
A basic king room was quite small. We paid for a deluxe and received a basic room. A bench is the only place to sit down and place your luggage. Not much room to walk aroundThe blow dryer is inadequateThe staff was amazing thoughI don't recommend this placeRooms: Just not enough room
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October 2023 by Scott Tanner
Great boutique Hotel. Bar is wonderful and the rooms were great. In the middle of
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September 2023 by Matt O.
Horrible experience. Looking for a nice getaway with my wife. We checked in on a timeline to a room that smelled like abrasive chemicals. Polyurethane floor stain. burns your eyes and nostrils kind of smell. I called the front desk and ask them to bring a fan up as we had an appointment to leave for. They said they would. We returned late night and tired to find that nothing had been done. When I called the front desk, they said they don't have any fans. They offered two other rooms which we physically went to, at 1am and they both smelled of the same abrasive chemicals. My wife was exhausted so we stayed. We were woken up early by mechanical, grinding sound. There was a window crew on the exterior assumably, stripping and sealing the windows with whatever chemical we were smelling.
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September 2023 by akiva portnoy
Upon researching this hotel all I saw was great reviews and photos all looked beautiful. Upon arrival to the hotel I quickly realized the picture portrayed online is fraudulent.Extremely filthy a seems like no housekeeping is done. Bar and restaurant area was grimy and dirty dishes were lying out on tables. The linen looked like it hadn't been changed and was filthy. The showers are horrible.The staff was extremely unprofessional from the valet to the manager all seemed to be lacking in experience or any care in what they do.The hotel rooms are small and the furniture is all dinged and scratched.In short, don't expect this proeprty to be the 4.6 star ots listed at. This property should in fact be listed as a high 2s.
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September 2023 by Charlie Sears
The people here are amazing and when we were here the service was great! However it is an older hotel so the elevators are tiny and the halls are narrow. There is a connection to the skywalk to the mall and convention center, but it requires a flight of fairly steep stairs.
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September 2023 by robert hennessey
Beautiful modern room, excellent breakfast and attached restaurant and terrific front desk. Surprised they don’t have smart TV’s in a hotel of this caliber but was to exhausted to care lol.
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August 2023 by Karen E.
Just checked in to this hotel. This is our first real vacation in years so we splurged up for an executive suite - turns out executive suites are right next to the elevator. And for "extra" see photos for our view. Asked to be moved. We are here early on a Thursday, obviously they have other unoccupied rooms at this time - front desk young lady refused to help us. Lousy room, lousier customer service. We absolutely do NOT recommend this hotel, no one wants charged more for the loudest room in the hotel with an obstructed view of roof utilities :/ definitely feel cheated.
