LensCrafters at 4020 Lafayette Rd is committed to providing quality eye care and a wide selection of designer frames including Prada, Versace, Dolce & Gabbana, Ray-Ban, Oakley, and Persol. The location offers comprehensive eye exams performed by friendly and helpful staff, including knowledgeable opticians and doctors who explain procedures clearly. Patients appreciate the fast turnaround time for glasses and the ability to use most vision insurance plans such as Aetna, EyeMed, Humana, and United Healthcare Vision. The staff receives high praise for their professionalism and pleasant attitude, with many customers mentioning staff members like Precious and Rayla for their exceptional service in helping select glasses and fixing issues. The atmosphere is welcoming, making customers feel comfortable and valued. Overall, this LensCrafters location is highly recommended for eye exams and glasses, especially for those on the west side of Indy, and is known for its friendly service, great frame selection, and efficient process.
Jordan and Hillary were AMAZING! They provided excellent customer service and made the entire experience enjoyable. They were professional, attentive, and went above and beyond to ensure everything was taken care of. Truly appreciate their kindness and outstanding support!
April 2026
Clean, well lit, attentive staffing that greets you with a smile and promptly. Additionally, there is a nice frame selection.
March 2026
Jordan and his team are awesome. They all deliver great customer service.
