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December 2023 by Vernon Marsh
Shannon was super helpful with cleaning our glasses, making sure they fit well, answering all our questions, and providing education on caring for our glasses and eyes in general. They also provided educational materials on local cataract surgeons that work with LensCrafters. Overall exceptional customer service experience. Highly recommend this store.
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December 2023 by Stacie K
Victor is fantastic. He was so helpful and so professional. I returned here for my second year because I remembered how helpful he was last year and I was very glad he was available that day. He made sure I got a frame that would accommodate my difficult lens prescription as well as getting the most value out of my health insurance vision coverage for me.
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December 2023 by Micah Young
Shannon was great she walked me through my options making sure I understood my costs allowing me to make the choice according to what's most valuable to me. On my follow up visit Yunnis knowledgeable and patient He completed my purchase with integrity and grace. I'll be back soon for 2nd pair.
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October 2023 by John Chambers
Yun, Charles & the entire team at LensCrafters are incredibly professional and go above & beyond to help customers feel heard and leave smiling!
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September 2023 by P D
Stopped in yesterday for the for first time and it was a wonderful experience. All of the staff were great to work with, very informative and I will definitely be back in the future.
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July 2023 by Julia
A few months ago I had an immediate need for an eyeglasses repair. Stopped by this store where the glasses had originally been purchased two years before and the friendly team went over and beyond to fix the problem. I’ve always encountered friendly and professional service at this store. I made sure to reschedule my next eye exam before leaving.
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June 2023 by Kim Mobley
Lens Crafters has always had great eyewear, but the customer service I received from Yunus was great he helped me find the right glasses for my face and kept the price reasonable. Thank you Yunus
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May 2023 by Juan Flores
I recently had a wonderful experience getting new glasses. The staff was incredibly kind and helpful. I would like to express my gratitude to Yunus, Jo, and Austin for their exceptional customer service. They were truly awesome!
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May 2023 by Erica Novak
5 yrs and still happy. Yunus is my favorite employee! He always has a smile and is super professional. He tries to get my family the best products at the lowest cost possible. Thank you Yunus! You make LensCrafters better.
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April 2023 by Dawn Currier
Every time I need my glasses repaired or adjusted I go here. They are super friendly and do a wonderful job! They don't charge you for it either and won't accept a tip! Victor has helped me on more than one occasion and is absolutely the best! You can come here even if you bought your glasses somewhere else!
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April 2023 by Janet McNeal
I can't say enough about how kindly and professionally I was treated today at the Glendale LensCrafters. Either my dog or my granddaughter destroyed my glasses. Consequently, the visit to LensCrafters was an unplanned visit I had my granddaughter with me. The entire team was terrific and professional. The gentleman who helped through the entire process was so kind and helpful.
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March 2023 by Geneva Coleman
I’ve been going to Lens Crafter for many years. At the same location at the Glendale mall area They are the best staff ever. The customer service is the best I’ve ever had. They make sure that I am well taken care of. I love these guys.
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March 2023 by Rachel Vazzana
I came here for an annual check up with contacts because the reviews were so good and let me just say, the team here met my expectations and beyond! Victor did a great job at explaining the eye tests and helping out at checkout. Dr. Arnot was extremely nice, knowledgeable, and accommodating. When it was time to check out with contacts and new glasses, Yunus, Shannon, and victor were amazing! Shannon was great at helping me pick out the right frames. Yunus was very helpful with accommodating to my budget and also very good at explaining all my options. 10/10 experience, would recommend!
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March 2023 by Dee Kearns
We have been medically isolated for 3 years now. The entire establishment took great precautions in our safety, including blocking out the appointment after to lessen any chance of exposure. I loved this place before the pandemic. They really stole our hearts now. Would recommend calling and sharing any special situations or needs you or your family might need. The truest meaning of putting “Patient needs and safety first” Thank you Lens Crafters, Dr. Amy Walden, Associates, and Staff! You are all so amazing!
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March 2023 by Burim Hajroja
Made appointment for exam as new patient. Got in asap, Doc explained everything for me to understand. Yunus was great with helping me through the entire process and went out of his way to make sure I left with what I wanted and needed! See soon for those Ray Bans
