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March 2024 by tajkesie wyanna
Never again!!!
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March 2024 by Daniel Griesemer
Flawless experience at this store. Dwon was great -- personable, listened to my needs, and brought me some fun frames to consider based on what he heard. Service + stylist in one.
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March 2024 by Teneacha Howell
Ask for Jeffery was the best!! So patient and gave me so much knowledge on products!
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March 2024 by Alan Hill
Jeff is a real professional!!
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March 2024 by Alex Medel
Precious was honestly amazing!!!
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February 2024 by zane volk
I had spend 6 hours at Dr. Tavel to get my Gucci nose piece put on. That being said as I was at Dr Tavel. I called and Jeff answered the phone. I was in and out and not only did he put the noise piece in he adjusted my glasses and made the frame snug. I left a satisfied customer not just because of his drive to help a customer but his willingness to make sure he delivered results to the customer and ensure satisfaction. I was in there 5 min while other customers were there. Where at doctor table they had a manager going behind each person. To verify they did their job correctly. He deserves superb recognition. Thank you Jeff
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February 2024 by Roman Abakumov
They trying to upsale everything, not giving information about it in advance.
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February 2024 by Maureen Ozolins
LensCrafters in Castleton Square offers a great selection of frames and a very professional and friendly staff.The turnaround time exceeded my expectations.A great experience from the eye exam to the finished product.
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January 2024 by John Huey
Glasses took to long to come, but Kaylyn worked hard to resolve my issues. She’s a great asset to your team, and she kept my business from going elsewhere
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January 2024 by B. Sampson
Very helpful friendly staff and the Doctor is Top Notch!!
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December 2023 by Nichole Esters
The entire team was absolutely wonderful. Stephanie was a gem in helping me decide what pair fit me best. Flex card was giving me the blues and everyone was so patient.
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December 2023 by Abbey Rivers
The woman I spoke to over the phone laughed and said "I'll go ahead and cancel your appointment," when I asked if they accept Medicaid. As if that weren't insulting enough, now they won't stop emailing me to reschedule. Absolutely terrible staff AND terribly annoying marketing.
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December 2023 by Ryan M
Received glasses and noticed the next day that the lenses were loose in the frame. Went to exchange them on Sunday and their open hour posted online (10am) and on the store front (11am) were different from their actual open (noon). Disappointed to have to wait, both for the store to open and another 10 business days to get a good pair of glasses
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December 2023 by Eric Crouse
Dr Levack gave me a wonderful, professional, and very comprehensive eye exam, fully answering my questions in a kind and approachable manner. Rozell helped me narrow my eyeglass choices to the best possible match in an equally kind and professional manner. I’m very happy with the LensCrafters team at Castleton Mall, Indpls whom exceeded my expectations!
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September 2023 by Catina Briner
Stephanie is amazing. She was super friendly and knowledgeable. The doctor was excellent. All staff we encountered were very helpful and kind. If you’re looking for a place to go, give them a try, and let Stephanie guide you to a great new look!