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April 2023 by Karen Coons
Awesome experience with Trish - fixed my daughters Gucci sunglasses ?
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March 2023 by Jordan Elder
Fantastic service! Had a screw fall out of a pair of glasses. Dewan (Sp?) Was fantastic at helping fix my issue. 10/10 customer service! He was patient and kind even though the glasses were not originally from LensCrafters
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January 2023 by Bruce Jackson
Trisha was very helpful and refreshing. She explained every step of the process and what I needed instead up charging me for something I didn't need. I highly recommend Macy's Lens Crafters for your eyecare needs. Additionally, the have nice designer frames and a comfortable price.
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December 2022 by Jerome H.
I would never recommend this location for LensCrafters. They canceled my appointment and did not call, text or send an email.When I arrived, they pretended I had the wrong location until I showed my appointment on the phone. Then he looked in the computer and stated they canceled the appointment!!!!!
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December 2022 by stefanie moss
We had a wonderful, informative and attentive appointment with Trisha. She was wonderful.
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December 2022 by Nina Klemm
I had such a great experience with Dwon and Trisha. They were both incredible. I go through Macys all the time and I never knew Macys had a LensCrafters. They are hidden in corner. I wish they were in a better location I would have been purchasing all my glasses here.
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December 2022 by Vasu Iyer
Great customer service. Meet Trisha and Dwon for great service. They guided us well and helped us pick up the best product for our requirements.
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December 2022 by ed hawes
Trisha and her associates were awesome highly recommended. Needed to tighten an expensive pair of sunglasses no charge great service.
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December 2022 by ed
Trisha and her associates were awesome highly recommended. Needed to tighten an expensive pair of sunglasses no charge great service.
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November 2022 by Debbie Habing
Dwon is amazing at every part of the journey. We’re happy to travel from Avon to his location. Worth the trip.
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October 2022 by ajay wooden
Tricia was great!!!! Very informative and polite!!! I will be returning.Thanks Lens Crafters
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October 2022 by MOMO SAKURA
I would love to share the great experience here at LensCrafter at Macys. My glasses were broken and I need them in a hurry. Though I arrived the store at 6:30 pm, Lizbeth helped me with everything she could do. I really really appreciate it! Trish also helped me with my glasses on the other day. LensCrafters provides great customer service. I appreciate it and thanks a lot to Lizbeth and Trish!
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October 2022 by Denise Jenkins-Agurs
Dwon Pelt is an amazing manager. I can call him and let him know I'm on my way to pay him a visit and he has my insurance pulled and possible frames that I would like. He's so awesome that I would drive 40 minutes just for his exceptional customer service.
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August 2022 by mike flora
Trish and Lizbeth did a fantastic job! Very welcoming and helpful l. Will definitely come back.
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August 2022 by Tony Acosta
She was amazing and great person recommend going here if u need anything for your glasses!