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August 2023 by Nicole Wright
5 star customer service from Owen. I thought he was a manager he was so informative and in charge and knew about the products AND parts, like the others should but don't. Also he knew exactly what to use on my pool (Green to Clean) and it worked perfectly. Thank you, Owen!
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July 2023 by Dianne McDowell
Quick to help!
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June 2023 by Ann M
6pm is a stupid closing time for the summer pool season!!!Think I’ll start going somewhere else
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December 2022 by Deborah Tilford
I’ve been extremely disappointed. We’ve been to 3 different Leslie’s Pool Store Locations and all 3 Leslie’s pool stores tell us something completely different. Each employee tells us that the other employee from Leslie’s Pool Store was wrong and that they should not have sold us whatever chemicals we had previously purchased… We have bought so many chemicals and have followed their instructions and we never once got our pool water cleared. One Leslie’s Pool store employee told us that one of the chemicals we had been told to buy repeatedly was not even the same chemical the test advised to get. We have spent so much money on pool chemicals to try to get the problem fixed that we could have saved money buy just purchasing new pool water.. I gave 1star because we really do like the free water testing, it’s just the bad advice we get from the employees seems to be the problem.. ? We have given up on trying to fix the water because we have spent too much money. We are now just keeping chlorine in it to avoid mosquitoes..
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December 2022 by H. Yee
Have been to this location a few times, but almost always the place is so busy it's a slower process to get in/out. At one point, I called in to order ahead but the foot traffic still impacted. Have bought bottle chlorine and some pool chemicals but rarely parts because of the time it would take to get someone's attention and lookup parts.
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December 2022 by Tim Diersing
Always friendly and helpful staff. Plenty of items stocked.
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December 2022 by J P
Very knowledgeable and friendly. Even helped carry stuff to the car.
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October 2022 by Larry J.
Leslie Pools is baiting and switching customers with pool closing. I was quoted online, and by phone, that pool closing would be $250 plus a $45 trip charge. When they arrived, I confirmed and allowed the work to begin. After it was done, I was told it would now be $320 plus a $48.15 trip charge. Since I verbally requested a price before services were done and were quoted the price they gave me, I should not be asked to pay the additional fees they added. This is a clear violation of bait and switch. The seller should clarify the price when a customer inquires about service and price. After I reached out to customer service, they quickly told me the price and asked me to send the quoted price to them. They are trying to scam people by making them believe they are cheaper until the service is done. Local pool places near me had a better price, but Leslie said they could match, and they were wrong. I request that the agreed-upon price be honored, or I am left with no option but to take this to court and allow a judge to preside over the case. I am tired of these companies deceiving customers with lowball offers and then jacking up the price.
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December 2021 by Tommy Cravens
They pretty much have all your pool needs
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December 2021 by Christina Moss
Very helpful.. Josh is an outstanding manager and very knowledgeable about pool questions and product services. The other employees as well are nice and answers questions but regardless it’s summer. Everyone is in need of products, chemicals and tests. Regardless the wait, have respect and patience or hire your own pool service boy and don’t take it out on employees ?
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December 2021 by Jess - T
The guy was so rude with me . he was just straight mean and unproffesional. I ask about chlorine tablets and he told me i would have to buy a 250.00 bucket of them. I asked him if he was having a bad day. He rolled his eyes. I will NEVER go back to this location. Tall guy working rite before closing time on a friday
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December 2021 by L R
Great local pool shop. Usually quite busy. Today there is one dude working and he is straight handling business.
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December 2021 by Felicia Wilson
The General Manager who is always there is very Knowledgeable and Helpful everytime I go there. He is a big asset to the business and is always there.
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December 2021 by Mike Martin
I GREATLY appreciate the advice and product availability. Now my official pool store now.
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December 2021 by WHYT3
Welcoming, knowledgeable, professional and great prices good variety products