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April 2024 by Jolimar Contreras
On Friday I was free from work so I took advantage of going for a walk with my daughter, we like to go to this restaurant for the rib-eye. The server took a long time to get to the table. When she arrived she brought us the bread and butter, I asked her if she could bring us two small plates and she told me no, they didn't have a dishwasher at that time and for that reason there was no one to wash the dishes and She couldn't bring them to me, her attitude and service was very bad from the beginning, I ordered some drinks and she didn't bring us straw, I ordered my rib-eye with bone and she didn't serve it to me that way, she argued with me because that was the dish what she said she had ordered, I felt sad because this is the first time this has happened to me in this restaurant, the server Sandy P gave my daughter and I very bad service
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April 2024 by Rosalind Sherrod
Food was great but the service was okay
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April 2024 by Shanique Lanier
Out of all the steakhouses in Indianapolis, LongHorn is my favorite. Tonight we decided to try something new and it was WORTH IT. We added Parmesan cheese crusted topping and it elevated our entrees. We had the shrimp for the appetizer, the strawberry margarita and Cupcake moscato as cocktails (long pour), lamb chops,T-bone steak, mashed potatoes, broccoli, chopped salad and loaded baked potato. We didn’t have room for dessert. We enjoyed our date night. No complaints our way.Wheelchair accessibility: Right in front
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April 2024 by Randolph Wrinkle
Everything else was great, but the quality of my steak was not. Granted, I chose the least expensive cut but I believe that the beef industry has certainly gone downhill.
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April 2024 by Saad Alkhaledy
The food is delicious and varied, steaks and burgers, the prices are reasonable and the place is upscale
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April 2024 by Alyssa Kollman
The staff was great. Ordered a burger medium rare, and it was completely raw on the inside.
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April 2024 by Monique Moorman
First time my husband and I had attended server was very polite and helpful I tried the salmon with sweet potato hubby had the steak. Food was accurate and delicious ?
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March 2024 by Peggy Andrusk
First, let me start by saying that I usually never leave reviews unless it’s an outstanding review or a complete horrid bomb. Sadly, this is a bomb!!! This started as a call in order for curbside pickup. I called 4 times, using the prompt that said to reach a person. It went unanswered. I called again choosing another prompt to reach a person. Nothing still!!!!! I called one more time, choosing another prompt and finally got a person. She put me on hold. After waiting 10 minutes, she answers and I told her I was calling in a curbside order. Her tone went from bad to worse. She said, ok what do you want? I’m thinking really???? So, I proceed to tell her I have 3 dinner orders that I’m placing. She said I can’t do this. We are swamped and I’m going to have to find someone to do this. Then click, I’m on hold. After some time she comes back and said I’m going to have to take your order because no one else is available. I told her I understand that she needs help, but it’s not my fault that she is busy. Hoping that would change her terrible attitude. It didn’t!!! I proceed with my orders. I had to repeat it several times per order because she either was not paying attention or just wasn’t listening. Ordering 3 steak dinners, each time she would not let me tell her how I wanted them prepared. I said, each steak is going to be a different temperature to fit for each person. She was very abrupt and said she did not have time for this. I said I’m not going to pay for 3 dinners and just accept whatever you give me. Again, her attitude grew worse. As I started to tell her how I wanted each steak cooked, the phone went dead. I knew she hung up on me! I called back and surprise, she answered. She said I don’t know why you hung up. I said I didn’t. She then tells me that it wasn’t on her end and it had to be me. I explained as politely as I could that during this he said she said, my order would have been done. Needless to say, she wasn’t happy. I had her read each order back to me so that I knew she had everything correct. At that point she asked when I was going to be there. I said how long will it be? She said I’m putting it in now and it would be at least 15 minutes. I said fine. When I get there I will check in for curbside. She said no you need to come in and get it yourself. I was speechless. I have never be talked to by someone in the service field like this and regardless of what she had going on, it did not give her the right to speak to me in such a way. I asked her name to which she said CINDY. So when I got there, I went to the bar as told and said I had ordered 3 to go orders. The lady says, are you Kim. I said no I’m Peggy. She looks in the computer and shows no order. By this time, I’m livid. She asked for my last name. I told her. Again could not find my order. She walked away and I had no idea what was going on. She came back out and said, the order was found and I just got it put in. I said first you can’t find the order, now your just now putting it in. She said, sorry but we’re swamped. What a joke! There were 2 people at the bar having drinks, no dirty dishes indicating that they were previously busy at the bar and there were 3 table with 2 people at each. She was clearly pissed that she had to do her job and frankly I was pissed at the attitude, treatment, and rude behavior. There were several servers and they were just walking around talking and laughing with each other. Evidently, I interrupted her gossip time. As she started bringing items out, they were wrong. Items missing, sides wrong, etc. For each meal, there was a salad. She brought out 2. When I reminded her that there should be 3 , she rolled her eyes and walked off. She came back out with a salad. She starts putting it in bags and little by little bringing out parts of the dinners. As I watched her bag the items, I said is that the filet and lobster? She said you didn’t order lobster. Yes I did. She came back and said yes your right, I’m wrong sooorrry. Very condescending. Please see part 2.Dietary restrictions: Food allergies
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March 2024 by Barbara Williamson
First time my ribeye did not hit the spot!!! Service was great but not a $30 ribeye!!
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March 2024 by Brittney Berry
The wait is quite disrespectful. Servers have good customer service but the manager is quite rude. I won't return. This is not the first time I've had to wait like this. They always give you an estimated wait time and your wait surpasses it by 30 minutes
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March 2024 by Joy Hacker
Extremely slow service and worst steak I've ever had. Don't bother wasting your time with this place! Too bad because I was there approximately 1-2 years ago, and it was great.
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March 2024 by Rick Cass
Great place to dine with the wife.
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March 2024 by susan Nice
Great
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March 2024 by KaChae Newton
The manager Bill was great! He did everything from working the door to stepping in when servers got busy. The food was good but Bill was great!
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March 2024 by Jane Bischof
We enjoyed dinner with family! We had steaks, pork chops and chicken tenders.
