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June 2023 by Elizabeth Marbaugh
Love our new mattress and the salesperson and delivery guys were great! Highly recommend!!!
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April 2023 by Mo M.
Never felt rushed. Bought a mattress on a Saturday. Felt like we didn't get a good deal. Asked around a bit more and were recommended Longs. We went in a found a better deal for what we wanted. Canceled the first mattress purchase.
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January 2023 by Jenna Thompson
Process was seamless from beginning to end! Thank you!
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December 2022 by Bill Chambers
Both gentleman that showed up to deliver my mattress and power base were very professional and easy-going. You could tell that even though their job was tough, they took it in stride. I’m very happy with Long’s overall from my sales person Kory to the delivery guys that just finished setting up my bed. For those of you that may be considering the purchase of a Bowles mattress, please be sure to tip your delivery people. Can’t wait until tonight, when I get to take it for a test drive!Bill C.
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October 2022 by Stephanie S.
I saw the TV ads for Long's mattresses and desparately needed a new mattress, so I went to the Castleton store and was waited on right away. Richie asked a lot of good questions and then showed me several mattresses he thought would fill my needs and be within my budget. They seemed very comfortable and I made my decision and we set a delivery date. The guys that delivered the mattress were very polite and had my new mattress in place and my old one taken away in minutes. The whole processes was flawless! I waited a couple of weeks so I could have time to enjoy my new mattress and decide if it was the right decision. I have had problems with hip and back pain with my old mattress, and I'm thrilled to say I barely notice any since replacing my mattress. I am very pleased with my purchase and would recommend Long's to everyone!
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October 2022 by Mark Mack
Long’s Mattress called me at 8 AM to tell me they would deliver between 10 and Noon. They showed up at 9:45, the crew took the old mattress and box spring and brought in the new mattress and box spring in without scratching or breaking anything. They gave me the warranty and instructions on setting up the mattress cover. Buy a mattress from Long’s with confidence! Great folks to do business with. The sales experience was great and our salesman didn’t try to oversell us on something we didn’t need.
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September 2022 by Cayne K.
Now they are trying to have my reviews removed when I'm an actual customer they refuse to help
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August 2022 by Lisa Aiken
Purchasing our mattresses, bed frames and headboards was a hassle free and fun experience. The wrong color headboard was delivered but the mistake was corrected immediately.
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June 2022 by Cayne Roberts
****SCAM ALERT******STAY AWAY!!!***Waste of money, I have to sleep on the ground after 8 months on owning this terrible mattress. They will respond saying they offer a warranty or comfort exchange within 3 years. Try getting ANY help, they will just lie. Waiting on my warranty form after 4 months...
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May 2022 by Eric Smith
I had an excellent interaction with Ray at the Castleton store and the Bowles mattresses (2) arrived on time, but the delivery people were careless and caused property damage to a wall-mounted light fixture and to some bushes along our driveway.
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December 2021 by Sharleen Miller
The delivery men were prompt after messaging us that they were 10 min away. They were quick and did their job efficiently. Thank you, Long’s.
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December 2021 by Pam O'Neil
The two men were very neat and polite. Also very knowledgeable about the product.
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November 2021 by Nicole S.
We went in for a queen-sized mattress to replace our old one, which wasn't that old but was a piece of junk. I really dislike buying expensive things, only to have to buy that same expensive thing again soon after, which is why we shopped around a bit before landing at Long's Mattress. I wanted to buy a mattress that would last a long time. From the get-go, the sales person was hands off and let us try the different mattresses without pressuring us toward any particular one, or upselling us on anything. When we asked for his opinion, he was honest, and honestly, our whole mattress buying experience was very simple and stress-free. The prices were great too -- we paid way less than we had budgeted for, and we got the mattress that we wanted. We were in and out in about 30 minutes. They delivered our new mattress in a little over a week, and we have been satisfied ever since. It's been a little over a year since we got the mattress -- I wanted to wait a while before I left a review just in case. But I have nothing but great things to say about Long's Mattress. I'm hoping we don't have to replace our mattress for a while, but when we do, I'll definitely get one from here again.
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September 2021 by Fernando Montoya
This will be the second mattress and box spring we’ve bought from Longs and we love them. This one was for our son with Autism and Longs went out of their way to assure a timely dilecery when he would not be at home. He doesn’t handle change well! It went as smooth as butter!! Highly recommend!
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September 2021 by Barbara Adderley
Great shopping experience and delivery was prompt and professional.
