-
November 2023 by Grace O
Clean, relaxing environment and usually no wait! Great classic pedicure with hot rocks. Love it here!
-
October 2023 by rhonda holt
Nick is amazingI love his massage and his pedicure technique.Fast and efficient.My feet are so smooth and feel so food.
-
October 2023 by Laura Guy
I’ve been coming here for years and they are by far the best nail salon in the city. I recently got a hydro facial with Minh and it was the best facial I’ve ever had. 5 big stars!!!
-
September 2023 by Kali Malia Michaels
Just moved here from Chicago. I’ve tested out a couple different places around and this is by far my favorite. Polite staff who are really dedicated to detail . ?
-
July 2023 by Kevin
I had a pedicure, no toenail polish. I asked for the Hydro Attention Pedicure and had an excellent experience. The care of my feet was enjoyable, and the leg and foot massage was just what I needed after a good leg day at the gym. I plan to continue going here.
-
June 2023 by APPlE FAMiLY
I would have given 5 stars because this place has always been amazing, but lately since I have been going I have been rushed ! If your wanting to provide a service and charge for it then please stop rushing people! It's okay to say if you're running behind to change the schedule time for a service, but to rush a customer paying for services received eventually will come back around and bite a company in the butt ! Recently I went to get my nails done, went in for cut down and polish change, not only was the paint rushed but had to keep correcting the nail tech about the service being provided, my nails look like a 10 year old painted them. Service was over priced and not at all well done!! Very upset !! I have never had as many issues with this last besides the last 3 visits.. I may just have to change nail salons .. because what was once tranquil environment with excellent service now is over priced and rushed service !!June 2023 UPDATE!!I found myself coming back to the lotus for services, at this point I will NEVER return! EVER AGAIN both services were rushed, I received dip manicure and it wasn't complete did pay attention at all to the cuticles and the wax, I'm felt as if I was being punished. She rushed through the wax so it was PAINFUL, HORRIBLE, TRAUMATIZED and over all SPITEFUL! Now having growth I am experiencing in grown hair and it's so painful to experiencing let alone the possibility of scaring she caused! Lotus Spa is officially UNPROFESSIONAL, and I wouldn't spend a dime with this company again !
-
June 2023 by J W (Jv)
Online it says the lotus signature pedicure is 30 minutesShe finished my pedicure and massage in 15 minutes and charged me the full price. Felt rushed and never got a relaxed feeling. Never coming back here, oh and she stabbed me in the foot trying to hit the drain ?
-
June 2023 by Melissa McRee
Love them!! I've been going there for at least 6yrs now. I have NOTHING bad to say. Last pic is nails after having dip on for a little over 3 weeks!!
-
May 2023 by Toni Jazvic
It was a stressful and unsatisfactory experience. My nail tech never once asked if I liked the shape of my nails, she didn't ask if that was the exact color I wanted. I also had a finger injury, and I figured my nail tech would be gentle or ask my questions about it, or in at least some way be careful. Nope, just manhandled it like my other fingers. The final nails are mis-shapen, globby, and uncomfortable. (Not to mention this was after I asked of If someone could kindly reshape my original nails.) My sisters were the same way. The work and professionalism were low quality at best, and the prices were overstated. I wish this business no ill, but they seriously need perform far better work for there prices. Don't get acrylics here.
-
May 2023 by Javon Walker
Online it says the lotus signature pedicure is 30 minutesShe finished my pedicure and massage in 15 minutes and charged me the full price. Felt rushed and never got a relaxed feeling. Never coming back here, oh and she stabbed me in the foot trying to hit the drain ?
-
April 2023 by Mary Parsigian
My rating applies to my third visit to Lotus Spa and Nails. My first two experiences were good. In fact, my first manicure lasted 3-1/2 weeks and the second almost two. My third experience, however, deserves a negative rating. He brutally filed my nails with a coarse file. He cut all of them down to fingertip length. He used a coarse file on the tips as well as the tops of my nails. Before I even got home three of them were peeling. In the course of the past week all except both pinkie and one ring finger have peeled back and had to be shortened. I’d like to return because the two female manicurists did a fine job for me. But this guy was brutal. It will be at least a month before my nails look healthy. I’m looking for a different salon.
-
January 2023 by Monica Frost
Really love Lotus for manicures & pedicures. Easy online scheduling & kind employees. Highly recommend!
-
December 2022 by Karen Woods
Have been going here for years and love the service, variety of colors and reliability. I appreciate that they utilize an app for booking appointments, but you can also still easily call too if you prefer.
-
October 2022 by Jennifer Baron
We hoped things had changed. They hadn’t.When we got pedicures, we went to Lotus. It wasn’t monthly, more like quarterly or before vacation. The music was nice, the massage chairs were lovely, and the signature pedicures were fantastic.Then we had a few pedis that weren’t up to snuff. They weren’t horrible but the technician seemed rushed and skipped steps. So we decided to try another nail spa and hadn’t gone to Lotus for a while.Yesterday, 10/10/22, we decided to give them another try so I called in the morning and scheduled 2 Hydro Attention Pedicures for 2pm. We arrived a few minutes early and were shown to our chairs a few minutes after 2pm. They filled the basin and invited us to turn on the massage chairs. We were disappointed there wasn’t any salts added to the water and the jets weren’t turned on.My wife’s technician started right away.I waited.And waited.And waited.25 minutes after my scheduled appointment, I asked the technician if she knew when someone would be starting my pedi. No one had come over to me to tell me what was going on or assure me that someone would be with me asap. Just tell me what’s going on instead of leaving me hanging. I made the appointments for the same time so we didn’t have to wait for each other.The tech what was working with my wife seemed very distracted, checking her phone multiple times. She also skipped steps. She didn’t put anything on her cuticles, push them back, trim them or remove any unwanted skin. The website says this service is supposed to last about 40 minutes and cost $50. Hers lasted 30 minutes, mine hadn’t even started, and she was charged the full price.My tech was lovely, apologized for my wait, did everything listed on the site, and I was very happy with her work.When I was time to check out, the owner of the spa came over and explained that my tech was having an issue with the previous client’s polish and that was the reason for the wait. Please, please have the courtesy to say this from the start. Not after we’ve been inconvenienced. With masked faces and plexi glass for germ safety, I thought the owner said she was going to comp my service and I was very appreciative.Turns out I did not hear her correctly. When I saw the receipt, she gave me a $10 discount and we were charged the full amount for my wife’s very lack-luster pedi. $91.50 in total with the credit card transaction fee.This was terrible customer service from the start, it will be the last time we go to Lotus, and we won’t be recommending it when someone asks for a great place to get their nails done.
-
October 2022 by Julie D.
Love love love Lotus and the whole family of talented technicians. Great communication and hires the best talent! Thank you for always taking care of me.
