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February 2024 by Joshua R.
After a long weekend of frustrations with other bike shops, I was directed to Matthews Bicycles. On February 6th, 2024 I called asked if they provided long term demo bikes. They do not. However, unlike other places I talked to, the gentleman at Matthews explained why they do not, why other places might not, and made real recommendations. While I did not get to use their services, as its something they don't provide, their attitude was night and day different from other local bike shops.
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February 2024 by Mimi Long
Extremely helpful in every way. I recommend them 100%.
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January 2024 by Matt D.
Polite, professional, knowledgeable. These are the things you want when you are looking to buy something. This is what we encountered at Matthew's Bicycles. They fit us into a bike that was perfect for my son, took the time to size it correctly and make sure we had everything we needed. Bicycles are not something you shop for often, but when you do I highly recommend Matthew's.
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October 2023 by La D.
Awesome trip for a bike fit with Mike today. So excited to get out and see how the tweaks do! If you buy a bike, be sure to give Mike a call and schedule your personal bike fit!! Totally worth it!!
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October 2023 by Demetric Booker
Friendly, knowledgeable, informative, courteous
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September 2023 by Lazaro Gonzalez
Excellent customer service. Staff quickly acknowledged you. They try to help you out asap. I had to change a swifter and they did it really quick. They gave me options before taking a decision, which I really appreciated it.
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September 2023 by Crystal Scott
Mike was so awesome to work with! He made it a fun experience for my son, husband, and I to purchase new bikes and accessories. He was very knowledgeable and found us the best bikes to fit our needs. The service department was fast and all of the staff was very friendly. I highly recommend Matthews Bicycle Mart if you live in the Indy area!
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September 2023 by Michael Young
Great, knowledgeable crew at Matthews. Purchased a mountain bike upgrade after struggling for a year with an older marketplace purchase. Mike was straight forward and well versed in tailoring my budget and needs to an awesome bike that I’ve enjoyed riding.
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September 2023 by Rebecca B
Really cool place! We stopped at waffle house next door and we're cyclists so we had to look! So much stock and drooled over a few bikes! Very friendly staff!
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August 2023 by Cheryl Holley
Exceptional service. Usually fast turnaround unless it’s peak (Springtime/early summer).Highly knowledgeable staff. Very friendly & personable. Reasonable pricing, especially for highly technical bikes.Been a customer for 10 years.
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July 2023 by Daniel B.
If you grew up in Lawrence, this is probably where you purchased your first bike, and if you've never visited them before, they are well worth the trip!
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July 2023 by Jim Eystad
Brought a MTB in for a new dropper post. Was concerned that it wasn’t going to be done before heading out of state to ride. Although it took awhile to get the part, the service team went out of their way to install it and have it ready. Oh, and they did it in the dark as the power was out. Luckily I had cash and they were nice to round down the bill to make it easier without a register.The team at Matthews epitomizes why you should always utilize a local bike shop. You will be taken care of.Special thanks to Steve in service. I hope I got his name correct. He’s a pro.
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July 2023 by Drewsa_MMXX
got a nice bike here. The staff all are very friendly and are attentive.The store lost power over the weekend and despite this they still managed to work efficiency
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June 2023 by Reshma Shah McDonough
Excellent service. Amazing selection of bikes. Super helpful and we will be back. 10 stars and highly recommend. Support this local business and trust worthy people!
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May 2023 by Andrew Tielking
Got a bike fitting done today and the customer service was immaculate and the man who did it was very upfront with what was going on and made sure I was comfortable every step of the way. If you plan on getting fitted for a bike in indiana this is the place to go, they have the merits and drive to do a perfect job!
