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April 2024 by Mary
The sales person was very helpful.
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April 2024 by william Arias
I went with my daughters to buy 2 twin mattress from this place on 03/30/24 and I was told they didn't have them on stock which I know is normal. The earliest they could be delivered was on 05/06/24 which was one week away. I was happy with their service. They're friendly and very helpful. On Saturday, one day prior to delivery, they called me and left a voice letting me know that they could not delivery until Next Sunday. 04/14/24, So I called them asking them if I could pick them up myself and they told me I should be able to but they didn't have them at the store, it was coming from their warehouse. I said I was ok with that, that I could pick it up from the warehouse. Ellie, which is the lady I spoke to told me the earliest I could pick them up was going to be 04/21/24. This is frustrating, because my daughter only comes from college on the weekend and this would be another weekend where she doesn't have her own bed to sleep on. I cancelled my order and they told me they I should be able to see my money back in my account between 5-7 business days. I'm not saying their service is bad as they were friendly with me, I just want to let whoever wants to read this comment know that this may as well be your experience, It is a potability when choosing this place to buy your mattress.
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March 2024 by Chuck Anderson
Great product, good inventory, and a salesman Shane, that went above and beyond to make sure we selected the best mattress for us at an affordable price.
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March 2024 by Leslie Bailey
Great service!!! From the phone ,to in person.. Thank you so much..
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February 2024 by Cindy Van Hoover
I went to look for a mattress and was delightfully surprised at my shopping experience. Phil was great in helping me with the process. He listened to what I needed and directed me to my best options. He patiently helped me as I made my selection and offered to educate me on the importance of the right pillow. His knowledge was greatly appreciated.
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February 2024 by Anita Chapel
Great experience, the sales rep Shane was very thorough and friendly. He made sure we were taken care of.
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February 2024 by Jennifer Dolan
Schane at Cherry tree did a great job with customer service to help me select the correct low profile boxspring from my 91-year-old father. The delivery team did a great job as well. They were very efficient polite and courteous. Overall great customer service from both the store and the delivery team.
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February 2024 by Jimmie Myers
Service here was terrific
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February 2024 by Eugene R. Smith
The salesperson was good but I'm a mattress salesperson myself, little less talk of what mattresses do for herself. I score her 10
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January 2024 by Melissa DeBerry
Savannah at Mattress firm Cherry tree is amazing! I recently had a house fire and needed a new bed. She listened to me and explained everything clearly. I was able to try what I wanted and take advantage of great deals. Highly recommend going to see her!
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January 2024 by Dan Quirk
I had a fantastic and productive interaction with Shane today! He was attentive to my needs and helped me leave with exactly the right bed for me!!Daniel William Quirk
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December 2023 by Walter Thomas
We received excellent service from our sales rep Savannah She was very professional she was kind cordial and knowledgeable. She needs to be a manager
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December 2023 by Rob Kerkman
It was a great experience, the employee (don’t remember his name) gave all the space I needed did not feel pressured into anything. Answered all questions I had explaining and/or demonstrating everything, and waited till I asked about final numbers before running them. Just overall great experience.
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December 2023 by Frederick Kuhner
Savannah was very knowledgeable on temperpedic mattresses,this was my 4th time in the store dealing with Savannah and she answered every question I asked of her.She didn't know 1 particular question but within 5 minutes she got on the phone and found out for me.Great customer satisfaction and I would recommend asking for Savannah if you walk into the Cherry Tree Mattress Firm Store.Thank again for a great customer experience.Sincerely Fred Kuhner
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December 2023 by Zola Lamothe
This staff is extremely knowledgeable and actually made our mettress buying process fun! They were also able to work with my budget and were very patient.
