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November 2023 by Tdizzle195
I’m highly considering to canceling my membership. The professionalism of customer service in the experience I had was horrible, absolutely no satisfaction in my experience. For how much I pay I can just switch to a gym that has excellent customer service.
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August 2023 by Dawn Amos
I've never been to this gym and would never consider joining for two reasons. One, they don't offer a free pass to try it out(I've never heard of that before) and two, they will happily take your money online to start a membership, but to cancel you must physically go into the gym and fill out paperwork. This place screams red flag.
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July 2023 by Jorge Q.
Funny how I thought I lost my bottle over 2 months ago I called multiple times to check with the staff and they told me they didn't find anything just to walk in today and see my bottle sitting in an employee locker! This place is a joke. Stealing from the same people that pay for a membership is insane. Can't believe they accept behavior like this.
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June 2023 by Jordan G.
Make's cancellation's extremely difficult even if you moved out of the state. Greedy policies. Make it as easy to cancel as it is to sign up
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May 2023 by Grace Jay Hunt
Love this gym so much! Charles was super nice and helpful from the moment I signed up. Everyone at the gym is friendly, the equipment selection is great, and the vibes are always immaculate. Favorite gym in Indy by far!
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May 2023 by tolani salvador
New to MEI and absolutely loving it. I moved to Indy area in November and started at LA fitness but wasn't satisfied for many reasons. A colleague of mine told me about MeI, and I'm already impressed. If anything, I'm upset it hasn't been around my entire gym life. Where were you when I started in high school 15 years ago? ? They are very responsive. I sent a DM via Instagram and a they immediately responded and also had someone call me. I could write a separate section on their equipment alone. They have things I've only seen on tictoc. An absolutely must. You guys ruined me for toher gyms. There's no going back for me.
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April 2023 by Taylor Dennison
By far the best gym in the area. Clean, great equipment, and love the 24 hour access and staff. Will never need another gym!
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April 2023 by MNB: Marissa Nicole Bell
Hands down one of aTHE BEST gyms I have ever have the pleasure of visiting and becoming a member of. I was in Indianapolis for work and was concerned about whether or not I would have gym close to where I had relocated to. Thankfully this gem of a gym was super close. Top tier equipment, and customer service. ⭐️⭐️⭐️⭐️⭐️⭐️
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March 2023 by Rebecca Murray
As others have stated the billing is a nightmare. I cancelled my membership in person, on my receipt it says Jan 20th is last dues date and I got charged February dues. So annoyingUpdate: they refunded me. Will see if I get charged next month
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February 2023 by Jonathan Temple
Great gym atmosphere. But the management and billing company are not on the same page and are absolutely terrible. Was told my account would be frozen by the billing company and a month later they want charges and fees. Management had a chance to fix the problem and said they are not gonna do anything about it. Such a shame a great gym is ran with without proper management and customer service. As someone who has ran gyms for over ten years, I know this is a prime example of how you shouldn't treat a customer. If only the great gym atmosphere could bleed over to management and billing.
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December 2022 by Zach Shahan
Great gym, great ownership, CARES about the members. Always listening to the community and upgrading equipment where needed. I recommend this gym to anyone in greater Indianapolis area!
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December 2022 by Jonathan Raber
Was enjoying my workout, I took off my shirt to pose when the 40 year old washed up worker came up to me very aggressively saying “it’s a public place put your shirt on” extremely rude and unprofessional, I then looked for the rules to see if it was an actual rule, I couldn’t find it so I went up to that worker and asked him if I could see the rule. He then got more aggressive saying, “oh you want to do this right now” all I wanted to do was see the rule in writing and I got my membership canceled, I’m extremely disappointed that something like this could happen. I tried to file a report but I was ignored. Please don’t support this gym, they don’t care about there members
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December 2022 by Justin Kelly
Mei Fitness is a real gym. It’s not the Y, it’s not the big box gyms, it is the place that you go to get real work done. Affordable, clean, and the owners are always adding equipment that is too notch would give 10 stars if I could!
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December 2022 by Jeremy Eltz
Great gym with serious lifters. Equipment is top of the line. Not a huge gym, but every square inch is effectively used! 2 minor downsides, the loud praise music. Bring your headphones and turn it up. 2nd, I've been going for 9 months or so and twice the door didn't open outside of staffed hours. No one's fault; technology fails sometimes.
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December 2022 by Chris Leek
The gym is fine. The problem is with management. I called in approximately a month after getting my membership letting them know that I had sustained an injury and needed to cancel. I just got a call today informing me that I owe over $100 and that they are going to keep calling me until I pay it. They said you were not allowed to cancel your membership and less you physically show up to the location. They do not care if you are injured or if you are unable to make it to the location. They are strong army me into payments even though I have begged to get out of the relationship. I highly discourage anyone from spending any money with this business.
