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August 2025 by Bill Levin
Roberto is my hero! I am 70 years old. He has great corporate communication skills, while smiling and being very cool.
He was refreshing to deal with, a knowledgeable, nice person who knows their stuff. .. I highly recommend him and this Metro outlet.
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July 2025 by Mario Tovar
This guy always send me to another store when i want to pay my bill
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July 2025 by Alicia Rodriguez
Amazing customer service Chris and Roberto are great they sold me a iPhone 16 on a great price
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July 2025 by Jonathan Flores
Easy service and saved us money
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July 2025 by K Parker
Chris has excellent customer service and is very professional. He explains promotions and deals going on and keeps you updated with the technology
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July 2025 by Kathleen McIlwain
Best place to get a phone. Roberto was very knowledgeable about all the different phones and service plans. He is the best. I recommend him to anyone. He helped me get the service I needed for a great price.
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July 2025 by Victoria Flores
Roberto was very professional
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May 2024 by Justice
I bought my senior mother get third tablet for mother's day some idiot didn't want to help her stated he doesn't have time to help her he must be on the puff daddy list pos
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December 2023 by Christine Biech
Great help
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May 2023 by Christina Jenkins
Great staff and one guy was so helpful! My phone was stuck on a screen I'd never seen and he fixed it no charge!
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February 2023 by Sam I am
Trash. Went in to get a price for 2 phones, she gave 200+. When I asked why she said it including a phone I never asked for. I told her I have my own phones so they said 165 which includes reactivation fee. She wanted to charge me for a free phone and reactivation fee even though I know of u haven't been with metro for 6 months you're considered a new customer. Shady thieves
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June 2021 by Kevin Crenshaw
Worst customer service. I paid 300+ dollars for a galaxy5 phone. The rep tried to sale me an insurance plan which ultimately would have been more than the 6mo upgrade price. There was a lot of double talk from an older rep as to why I should buy the insurance. That was until I told her numbers don't lie. So I purchased the phone. Went to my car and attempted to sync the new phone. It did not. I forgot my password and had to have my second line to retrieve it. I did and synced it to my Google account. Surprisingly it wouldn't allow internet access. I purchased the phone on a Friday synced it on Tues. No change. Went back to the store I purchased it she reset it. Everything fine. Left the store the phone started doing the same thing. No internet access. Went back to store and was told it could be warranted for twenty dollars or they could refund my money at a lesser amount than what I paid. The 20dollars goes to the store as it is not a corporate store rather an independent privately owned company. Bottom line I was sold a bs phone that doesn't do what it is supposed to do and they wanted me to pay more money for one that does what this one is supposed to. I went into history and found out the phone had been used months prior to my purchase. This led me to believe the phone had been sold before and they were aware of it.
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August 2020 by Rontai Mathis
The young lady went above and beyond with helping me. Will always be a valuable customer.
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August 2020 by Frank Chatman
My experience with this store was absolutely fantastic and the attendant was very good and knowledgeable . I am very happy with the service
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June 2020 by michael mosley
The plans are 2expensive
