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January 2024 by Pamela Sparks
Great best deals in Indianapolis
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July 2023 by Wendy Stark
The lady working today is MY HERO!!!! She was very patient with a difficult customer ahead of me. While they were waiting to get a code, she asked me if I had a quick question. I stepped up and I was out in 30 seconds!!!!! My heart broke for the employee. She was very professional and kept her cool.
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April 2023 by Jennifer Mitchell
The one star has nothing to do with the staff. Because they were super nice and helpful!! If I could give metro NO stars, I wld!¡!¡! I have been a faithful customer for 3 years now, and the higher ups DO NOT do anything for existing customers!!! I can get a cheaper phone from the company that made the it!! Then I can get from Metro! If I wanna change my number, I cld get a free phone, but not to keep my same number!! Not right at all!! U gotta take care of our existing customers bc that's where all the money comes from!! Not new!! They need taught how to do business the right way to make money!! Go back to business school!¡!¡!¡! U bout to lose 2 more ppl bc of not being taken care of!!!!!!
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January 2023 by Portia Dixson
They charged me $40 a month for a phone that you all didn't turn off for almost a year an you dis nothing to help
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August 2022 by Chase Sturgeon
Short staffed but polite and well trained
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June 2022 by Juan Epson
Only issue here is the store is a tad bit too small, which I believe limits their selection of phones. While my experience was awesome, my only issue is this lame phone got, which is a negative review for samsung.Overall 5 stars for customer service... just taking 1 star away for the limited selection.
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May 2021 by Sarah Beal
I literally pulled up at 10:08 they open at 10 and as I was gathering my things and getting my baby situated to carry out into the rain to go into store.. the girl that was working opened the store, put sign outside of door then proceeded to lock the door got into the suv/truck and pulled off. So if you want ANY service at all, it's better luck going to the bestest closest store.
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April 2021 by gzhx hxjdjdms
Staff was friendly and knowledgeable...patient and answered questions..will go there every time ..can't beat the customer service
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January 2021 by Jason Burch
Well this isn't the first metro that I had to go to to pay my bill the one on stop 11 and Madison wasn't open and or is never open hardly ever I don't know why it says Metro on the building I don't understand it but with that being said I went down to Thompson and Madison and paid my bill the young lady was nice she was professional and best of all she was there I gave it a four stars
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November 2020 by Stephanie English
The employees at this location are great. They take their time, are knowledgeable, and don't try to upsell you. I've been going to this location exclusively for the past several years and I've never left disappointed.
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November 2020 by madchameleon 404
In 2 year's I've never had a problem with this store
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September 2020 by kirsy martinez
Please, don’t go there horrible customer service..
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July 2020 by Guy Brown
THE BEST Metro by T-Mobile store in three counties!!! Excellent service and the lady is the most knowledgeable phone sale clerk ever!!! If I could give this store 50 stars I would!!!
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June 2020 by Shannon Roberts
Employee has always taken care of any issues always polite knowledgeable
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October 2019 by Jesse Walker
This is the only Metro location that I will do bussiness with. Jennifer goes above and beyond to help in any way she can. When other locations say they can't do something, she can.
