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January 2024 by Timothy Caplinger
It's one of the best stores I've ever been in.
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November 2023 by Jani Basha Shaik
I have been to this store few times, but recently the management has changed and these guys are doing better now, I get the best customer service here. They don’t hesitate to help customers at all.
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November 2023 by Sumit Sehgal
Management has changed and they are alot better now. Best customer service I get this time.
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October 2023 by Lisa Fox
I went to the metro pcs at 2247 W. Washington and it was the absolute worst service ever. The lady who was there didn't want to come from behind the counter to help me find a case for my phone and she just stood behind the counter chewing her gum and looking so freaking stupid. I'm sorry but this is how I feel. I'm almost 60 and I have NEVER given a review like this but everything is 100% true.
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July 2023 by Lisa Friend
In & out great service!!
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June 2023 by Harold Learned
Great service great prices and great phones like they said Metro got it figured
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June 2023 by Google user
Great service great prices and great phones like they said Metro got it figured
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May 2022 by Sharon pugh
Terrible. The guy working in there didn't know ANYTHING AT ALL. I DONT KNOW HOW HE EVEN GOT A JOB THERE. PITIFUL
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March 2022 by Brittany McDaniel
Besides the men here literally drooling over my friend as she immediately came through the door, it's a pretty clean facility.
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October 2021 by Paco M.
Since Sprint is now with T-Mobile I had to go into this location to get my upgrade. One line I have $500 towards new phone credit and my other two lines I have $800 credit towards new phones but I have 5 lines total. I go in and I'm getting the new iPhone 13 the first 2 people didn't know how to help me but the 3rd was able to help but she's making me shut off my find my iphone feature and sprint told me I don't have to. Then she tells me I can't get my $500 credit because I had a hairline crack in my screen and I needed to pay full price. Instantly I knew she was trying to scam me for $500 because I had already spoke with customer service on the phone right before I went and they are the ones who gave me the address and my contract did not require for me to even turn in my phone because I own my phone she was trying to sell my old phone and scam me out of $500. So I took my phone back and said that I would just call customer service and do it with them. Thank God I didn't allow them to make a victim and take my 11 pro max and $500 because I was able to call sprint and they sent me my new phone and gave me an extra $100 credit and I keep my phone even though the offer ended up expiring sprint made it good and even sent me 2 extra T-Mobile SIM cards. They unlock phones that are on the sprint network. Been with sprint over 8 years but I was so upset I cancelled 3 services. I wasn't going to tell about this experience but yelp asked me if I've been to this store and I figured I'd help someone from getting scammed at the downtown location. Hope this helps
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August 2021 by Ash Frederick
Great .
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April 2021 by E Mack
Great customer service
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March 2021 by Donald Pratt
Fast, friendly, and always reasonable.
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September 2020 by Tramp Stamps 69
Polite and respectful of my wants and concerns.
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September 2020 by Shannon Clark
Cool employee helped me out alot
