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January 2024 by Kenneth Anderson
Justine has always gone above and beyond for me. She has helped me with my phone. My phone was getting hacked and Justine fixed it in minutes! I won't go to any other metro. Justine customer service is top notch! Please keep her!
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November 2023 by Phillip Hennigar
I would like to give the highest recommendation for your store manager Justine at the Metro T-Mobile store here at East Washington Street and Emerson. She helped me and Beyond and gave me the best service you could ever get from the store employee. I highly recommend her for a higher position anytime. Thank you have a great day thank you for your service.
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June 2023 by M. Rana Scott
Manager Collean spelled name wrong . Sorry but anyway. Is total one of the few people that awesome customer service . She is so helpful & knows her stuff about products , phones , & tablets. This will from here on out be the store I use as long as she is there . Other customers walked in she new one gentleman by his last name . That is absolutely wonderful because there are not many I was gonna say anyone that treats you like a friend or family member at this company . Metro PCs by T -Mobile. Let me say that I have come across in my dealings at the different locations that I have been to . I do know that there are some so my apologies to those individuals that demonstrate they kindness that she showed 2 other customers as well as myself . She might not even be the manager I assume . But a Big Thank You to Colleen & to the other young lady that was working . Awesome service Ladies . Sorry I put this on Google & I never received a survey though .SincerelyM. R . Scott
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May 2023 by Google user
Manager Collean spelled name wrong . Sorry but anyway. Is total one of the few people that awesome customer service . She is so helpful \u0026 knows her stuff about products , phones , \u0026 tablets. This will from here on out be the store I use as long as she is there . Other customers walked in she new one gentleman by his last name . That is absolutely wonderful because there are not many I was gonna say anyone that treats you like a friend or family member at this company . Metro PCs by T -Mobile. Let me say that I have come across in my dealings at the different locations that I have been to . I do know that there are some so my apologies to those individuals that demonstrate they kindness that she showed 2 other customers as well as myself . She might not even be the manager I assume . But a Big Thank You to Colleen \u0026 to the other young lady that was working . Awesome service Ladies . Sorry I put this on Google \u0026 I never received a survey though . Sincerely M. R . Scott
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February 2023 by Nathan Mathews
I don't care how bad I need a new phone or something for my phone I will not do business with any other Metro except this one at Emerson in Washington they are the best
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August 2022 by Blanca Galarza
Mayra was the best employee ever make her store manager !
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July 2022 by Betty Paff
Mayra and Gabriela was a great help. I had a issue with my Verizon phone and there were a great help to set it up.my phone. Mayra was being awesome assistance Gabriela she should be manager for this store.
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July 2022 by Desa Montovani
Mayra and GabrielaBoth of these ladies helped me out a phone and I needed a lot of help they were very patient n helpful and explained everything to me so nice I would definitely give them a 10
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June 2022 by Lpwwillie Brown
Mayra was a excellent mobile expert and she was professional with the costumer. She also helped me with everything that I needed
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May 2022 by Lisa B
Mayra was awesome! She helped me with my phone problems and was friendly and had great customer service. Thank you so much for a good experience with Metro PCS.
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January 2022 by Bryan Woods
Do not shop at this location. extremely poor customer service today.
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September 2021 by Bryan Woods
Purchased a phone only to find out it was 4g instead of 5g, then I was given a long distance area code with an 888 number. He never gave me my 8 digit pincode or set up a security question so now I can't change my number and I'm stuck with a $100 throw away phone. Complete waste of money. I feel as if I was scammed.
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August 2021 by S marson
Today the mobile associate was informative, lovely and helpful, all rolled into a very alluring package.
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February 2021 by Terrie Pettigrew
I have been with them and family for years
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October 2020 by Valerie Clark
Amy was a GREAT help and super nice so upset to hear my girl Tonya is leaving the girl knows anything and everything about cell phones and has a GREAT repoire with her customers she will be greatly missed
