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March 2025 by Norman Hillman
Very good overall experience.
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December 2024 by Jose Nieves
Great service I like coming to this store to make my phone payment services great here
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September 2024 by Heriberto Gonzalez
I do not recommend this company at all the wifi they sold my cousin is horrible and the girl Ashly the lady is very rude and always has an attitude my cousin says the same thing we just want to fix our problems but she is always being rude I have other friends who say the same thing and who have also visited that place.
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September 2024 by Dora Lopez
To be honest, the old people working there were racist and not patient with some customers, but there is a sweet young lady I think she’s the new manager there, she’s so sweet and helps me with what I need and has always done her best to help me, they’re efficient and do their job right. Please don’t let the bad reviews push you away from there because the new managers Ashly and the sweet lady Jimena will treat you well!
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September 2024 by Ashly Lopez
At first I was doubting whether I should go there but when I started going, I do not regret it! The team there recently helped me out with getting a new phone since my phone broke and well now I have a new phone and the customer service has grown a lot! And I do recommend you to go there !! It does get busy so you do have to be patient too but when they help you out, they are so sweet and nice and try their best to get your problem solved!
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August 2024 by Tia Williams
Racist and rude, u can say hello and greet a mexican customer, but not a black one….wont ever spend my money in there again.
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July 2023 by Chiquita Elmore
I went here to switch my mom old phone to a new one, and the wait was unbelievably long. The store was extremely hot also. I ended up leaving without being serviced at all. It shouldn't take 30+ minutes to deal with one customer. I ended up switching her to a new phone company so I won't have to deal with metro anymore.
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June 2023 by Efrain Mercado
Excellent attention
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June 2023 by Carlos Romero
For me, Metro by T-Mobile because they have tablets at a very good price and they have phones that have a lot of speed and give me a signal anywhere I go because my phone is a 5G and it gives me a signal anywhere
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February 2023 by Luis Guido
I wanted to make a reconnection of my plan and the Latino that was attending with tattoos on his hand, gave me a lousy service with a bad attitude, they should fire him, he did not help me at all with my doubts!
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January 2023 by Christy fontanilla
I had a good experience at Metro by T-Mobile and the woman employee was very helpful and giving me information about the phone and speed and about the data usage on the phone and that i could upgrade my upgraded phone in 6 month's if i wanted to.
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September 2022 by Dionna Johnson
Cameron, Evelyn and manager are very patient, courteous, and nice! Goes above and beyond for customer service!
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June 2022 by Aracely Martinez
Alright
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January 2022 by Adrienne Hill
Google states they close at 9pm. Arrived at store at 7:40 doors already locked and closed. Sign on door said they closed at 8. Not satisfied at all.
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August 2021 by Wicky “Wicky Lightyear” Lightyear
This was the second location that had an employee who actually helped me. I have been to metros all over town. The young woman at this location took a few minute to look over my device. She couldn't get it to work but she at least tried and for that I am thank full.