Michaels is a craft supply store that offers an expansive range of art materials, fabric, canvases, yarn, knitting & crochet supplies, frames, floral, scrapbook items, beads, jewelry kits, Cricuts, and craft machines. The store also provides party planning essentials, including balloon inflation, party decorations, gift packaging, favors, tableware, and seasonal occasion decor, making it a one-stop-shop for all your crafting and party needs. The Indianapolis branch is praised for its helpful staff, who go above and beyond to assist customers, such as helping a customer's son find supplies for his graphic design studies. Recent improvements in the store's management and cleanliness have also been noted, with a new manager who greets customers warmly. Customers express their love for shopping at Michaels, highlighting the quality of their products, especially the custom framing department, which created beautiful frames for a customer's diploma. The store's willingness to hold items, such as a Christmas tree for a customer's father who is undergoing chemotherapy, is also appreciated, demonstrating their commitment to providing excellent customer service. Overall, Michaels is a craft enthusiast's paradise, offering a wide variety of supplies and creative inspiration, with a team dedicated to ensuring a pleasant shopping experience.
Had a birthday party for my daughter here and it was absolutely amazing. Thank you Teri and Janette. You both are the best. Loved it all.
June 2026
Great customer service but limited sewing and knitting supplies
January 2026
Was trying to get something put together for my sister’s Christmas gift. They were not only helpful and give me adjustments but able to find me the supplies I needed for my budget even suggesting changing some things up to fit. My needs in. My financial was fully appreciated.
