-
January 2024 by Chris Nelson
Brad was very informative and the guys working on my car did a great job!
-
January 2024 by Anna Garrison
I came to this location for an oil change and tire rotation. I found a coupon online so the price was great. I waited with my car and the service was very quick and easy! Everyone was friendly and respectful, and I plan to come back for my next oil change.
-
January 2024 by Zing H.
They said my wheel was bent and needed replacing. They took one day and a half to do it. But all they did was fixing a flat tire and charged me $260. This place is a total scam. They scammed me.
-
January 2024 by Deanna Osborn
Mike and the other gentlemen was amazing! They worked with me and my fiancé ! That’s a plus ! We honestly was running out of hope ! We will definitely be back to them love this place and would highly recommend!
-
January 2024 by stephen brewer
Title: Extremely Unprofessional and Unreliable ServiceI had an incredibly disappointing experience with Midas repair company. They held onto my car for an excessive two months for a rear differential and a transfer case. The situation was so dire that the manager at the time was eventually fired. It became apparent that there might have been an attempt to take money under the table, as the manager was sourcing parts through a company that repeatedly sent the wrong parts, instead of utilizing my warranty, which was covering the expenses. The manager refused to explore this option. Initially, I was told my control arm bushing was bad, and he only mentioned the differential after learning about my warranty. When I finally got my car back after two months, my battery was mysteriously drained, and I started experiencing transmission errors. Upon returning the car for inspection, they attempted to charge me $500 for a new battery. This entire ordeal has left me thoroughly dissatisfied, and I strongly advise potential customers to look elsewhere for service. The unprofessionalism and apparent attempts to take advantage of customers are deeply concerning. Beware and be cautious when considering this establishment.
-
January 2024 by nancy shevlot
Brad was wonderful! He price matched another estimate I had received and provided transportation for me during the repair.
-
January 2024 by Susan Weaks
Not the cheapest outfit in town but were able to get me in and on the road quickly. They made sure they told me that they had 3 payment plan things that are easy to get approved for in case my bill was a lot. I had some thankfully minor electrical damage caused by rodents they were able to fix in a day. I actually called a closer Midas location but went to this one o N Illinois because they seemed friendlier. Brad at the front desk answered every call and question cheerfully
-
January 2024 by Otis Matlock
Nice and clean environment the customer service was a 10 out of 10
-
January 2024 by Steve Henke
Midas is my go-to for all things car related! Brad was super helpful going above and beyond in helping me troubleshoot an issue with my used car—highly recommend for no-nonsense expertise!
-
January 2024 by Karen Rutledge
Great service. Friendly and capable.
-
January 2024 by Joseph Horn
Quick service, good price
-
January 2024 by Kathy Oneil
Very friendly, and were able to get my car fixed quickly! It is running great now. Thank you!
-
January 2024 by Amanda Goodare
My kids and I were in Indianapolis from out of state when my car broke down on a Saturday afternoon. I had it towed to this Midas location. Brad and his team got me in right away and took care of my issue and we were back on the road quickly and most importantly, safely. They treated me like family, which is exactly the type of business I love to support!
-
December 2023 by Linda Collins
I had my muffler replaced here. They screwed the heat shield into my gas tank. I smell gas the day I got it back. But my brother had been driving my car and I thought maybe he spilled gas from the lawn mower. I don't drive my car much and didn't realize something was wrong for about 4 months. When I took the car to mechanic, I still didn't think it had to do with my muffler. But it did. When I called Bob, he immediately got defensive and started blaming me. The repair cost $1600.The owner contacted me and did some investigating. He reimbursed me $1600.Service: Exhaust
-
December 2023 by Rebecca Baronie
These guys were wonderful. They got us in fast, diagnosed the issue, gave us a great price and we were very happy with the choice to go with Midas . We will definitely be returning with our other vehicle that needs assistance!