Midas is a reliable provider of auto repair services. One customer reported a very positive experience after another shop failed to properly repair their vehicle; Midas correctly diagnosed the issue and did not price gouge. Reviews consistently highlight that the staff is very nice and helpful, and that work is completed in a timely manner. Customers appreciate how the shop sends detailed information and photos of the vehicle inspection directly to their phone. The manager is noted as being very helpful, informative, and excellent at keeping customers informed by answering all questions. He is praised for proactively providing updates without the customer needing to call, carrying the customer's burdens as his own. The technicians in the shop are described as seasoned pros who perform legit, dealership-quality work without the high markup. This high level of service, including help with coupons and financing options, fosters strong loyalty, with customers stating they will be lifelong customers and will never go anywhere else for their auto repair needs, including oil changes, tires, and larger repairs.
