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“Alberto and Brittney were nice and responsible. I’ll give them five, but that help Desk needs to do better. I’ve been in the store about two hours, but thankful for their patience. I should just give them a raise…”
“Murphy provided outstanding service today! We came in to get my husband a new cell phone. We did that but he also looked at our plan and other promotions and he helped us save money on our plan, perks and devices. And he set it all up for us and showed us how to use everything. Again, outstanding customer service!”
“Hooked up a broken iPhone screen on Xmas eve eve like it was nothing even seeing the desperation on my face lol
5 stars, no notes, friendly service and done before the quoted time”
“Erin at Verizon is truly exceptional. From the moment I walked in, he was professional, patient, and genuinely kind. He took the time to explain everything clearly, made sure I understood all my options, and never made me feel rushed or pressured. What really stood out was how much he cared about making sure I left happy and confident in my decision.
Erin went above and beyond for me. He knowledgeable and has amazing communication skills. He absolutely deserves to be recognized. Verizon is lucky to have someone as dedicated and outstanding as Erin on their team. Keep him !!”
“Go see RJ! She gave us an amazing deal and so easy to work with! She got us new phones with everything unlimited exactly what we wanted so smooth and easy! A++++”
“Chris the manager was exceptional & was of great help to me. He answered all my questions perfectly. I have been at other locations and the reps tend to speak so fast that it makes it difficult to understand. I'm a very well pleased.”
“Tony at ATT was extremely helpful. He helped us purchase a new phone and watch, and gave us all the tips on securing amazing deals on both. Highly recommend this branch!”
“Amazing customer service! Smooth experience, transparent about pricing, & efficient. Great vibe over all in the store, welcoming & friendly. I greatly appreciate Renu for the service. SHe turned my whole day around. Thanks!”
“I told them I would do this and, like them, I am a person of my word. Took my IPad in for a repair. They charged me an EXTREMELY reasonable price (that still made them money obviously) and fixed in a week (part needed to be ordered). Service was fast and done right.”
“Got an excellent service at a very good price. My Samsung Z folder screen had problem and they fixed it with ease and not loosing any of my data after the change of all screens. Great job!!”
11AM - 6PM
8812 US 31 S, Indianapolis
Mobile Phones
“andrea p, was so helpful. She talked me through all of my options and found the one best for me! I really appreciate her being so detail oriented and patient with me as a customer. Her kindness really shows through and I definitely will go to her for all my service needs!”
“Tyler was amazing! As well as everyone else. As soon as I walked in I was spoken to, I did catch her name but I was told someone would be right with me, with one party in front of me. I didn't wait long considering there were already a few people being assisted. Once it was my turn, Tyler explained everything quick and simple. I walked away with a new phone, watch, headphones, AND AT&T now had internet in my area!”
“I highly recommend them for all your phone related needs. Be it buying phone or getting your phone fixed, they are very professional and know what they are doing.”
“Hardeep & H were GREAT. Hardeep did not try and over sell me anything. He told me what my options were gave his professional opinion all while multitasking and helping customers as they came in. Hardeep greeted everyone who came in. Both guys were very nice, helpful, knowledgeable and reasonable. Thank you for helping me get my phone set up with the best price.”
“The clerk analyzed my husband’s phone, told him it couldn’t be fixed , and did not charge us despite his sign saying there was a charge for analysis. Thank you!”
“Went here to have a battery I already bought to be reinstalled for my iPhone SE Srd generation iPhone. He only did it for $30. Other places wanted $70+ ? he did a great job and was extremely nice. I recommend going to his shop. You won’t be dissatisfied.”
“Kevin was very helpful in undoing a nightmare of a situation that happened when I accepted a promotion offer in a grocery store that wasn’t even close to what I got.”
“Garrett was awesome, super helpful, and incredibly informative. My business was handled quickly and he gave me a lot more information than I originally intended, going in, without overwhelming me or bombarding me with too much. Super fantastic worker.”
“Crystal was fantastic, from the moment my family an I walked in. She took care of us right away. I would recommend anyone to come over to AT&T. We need more CSR like Crystal. I give her a 10/10.”
“Omg Teoda at At t East Washington was nothing but amazing. Oh my God. She really took her time with me and my 11-year-old daughter and explained everything and made sure that I understood what I was getting into with contracts and not contracts. Just amazing. Come to East Washington Street and talk to Teoda”
“Always update your phone if you start losing service go to store and ask for assistance. My phone is now working and even got a discount applied that I did not know about.”
“Very fast work, fair price, and good service. CPR is my go to for any device repairs or looking for good used device with warranty. Have been a long time customer since 2019. They have earned my trust.”
“brought in ps5 for broken hdmi port, got a call back in like an hour and a half and he had already fixed it. decent price too. ed is the goat, i would take your electronics here to get them repaired”
“We were able to figure out how to get our phones to the lines they needed to get on. Thanks to Ezra for everything. I can now call my friends, order my food, and find my dog. Actually my dog left me at the recommendation of her therapist so I can’t find him anymore.”
“The employee that was assisting me was amazing.. I am having an emotional day . And he did amazing fixing everything I needed and listening to me cry.. I beat my cancer.. yayaya”
“Randell is good at what he does. He’s so kind and helpful anytime I need something done or help he’s always there for me. Thanks again for everything you do.”
“Adam at the 86th location was amazing! When I came in, both of the employees were very welcoming from the start. Adam helped me trade in my device for an upgrade and he made the process easy and fun. He explained everything in thorough and I left very satisfied! He definitely earned my business and I will be back to this location for him.”
“Needed a new work phone… the service was excellent and fast! Ray and his team member were awesome. Worked with me with what I had. I’ll be back -Thank you so much for great customer service”
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“This is a great shop. Ryan helped my family get the best plan and phones for us. He was very honest and kind with me. I'll definitely continue with this store!”