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March 2024 by Sam Jackson
Got hit while sitting at a red light. Insurance told me to take it to this place. I drove the vehicle there and left it with Tom. After they submitted the estimate, the insurance decided they wouldn't pay and "totaled" the vehicle. I called to ask about paying for the repairs myself and was told "We don't work on totaled vehicles". I told them I'd come and get my car and was informed "You can't drive it now we took it apart ". I asked if they at least put it back to a point that I could drive it off the lot and was told no.As I'm dealing with insurance to find a place to fix the mostly cosmetic damage, I go back to get some thing from my car and discover that one of their workers went through my car and stole a handful of winning lottery tickets and $25 cash that was in a compartment on my dash.I informed Tom of this and was told "he would let the owner know" I have yet to hear from this owner and know I probably never will.If you decide to use this place, do so at your own risk. You'll see the difference in the photos and know what I mean. And apparently they employ thieves as well.I know this much for sure, I will never patronize this business again and will warn anyone who will listen to do the same.
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March 2024 by Jeff Veldhof
I’ve used Moorehouse Body Shop for years. My spouse died a little over two weeks ago and I needed to have some scratches buffed off his Subaru before turning it over to my mother. They were so kind and refused to let me pay for their services. They got 100% of the scratches out and cleaned the car. Their care and concern for their customers is unmatched and I’ll be a loyal customer for life. Thank you for your kindness❤️
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February 2024 by Jassi Ghotra
Great job
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February 2024 by Anjala Dick
Someone broke into my car right before Christmas. Moorehouse got my car and let me know they were backed up, but they said they would get it in as fast as they could. I, also, love that they're right in my neighborhood. I just got my car back and they did a great job. There was one hiccup, but they fixed it immediately and I was able to get back on the road. 10/10 would recommend!
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November 2023 by Debbie Tucker
The only place I'd take my car for body work.
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July 2023 by Aaron Reese
Took a 2015 outback that got rear ended. They initially put an aftermarket bumper cover on. When we saw it it wasn’t perfect, had a couple flaws in fit & paint. At their expense they replaced with oem & repainted at their expense. Insisting that we call them in a couple weeks to be sure we are satisfied. Thanks Tom
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December 2022 by Nun- Yuh
The guy that answered was very rude didn’t want to help me said backed up for months and pretty much said take my Jaguar elsewhere. The place looked like a complete dump anyway. Going to keep my appointment with Langfords it just isn’t very close. But almost more professional trying to set up an appointment
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September 2022 by Andrew Schroeder
First time I've had body work and couldn't tell the work had been done, even when I knew what had been done. Impeccable work.
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July 2022 by Rhonda Ayers
The only complaint I have I had a almost full tank of gas only a few miles put on it but under quarter tank when I got it back ,great repair work so far fixed a problem with door , I didn't complain about gas to management only person who answered phone he said he drove 5 miles , btw only 2600 miles on vehicle so take a picture of gas hand tbs
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May 2022 by Bree Winter
Moorehouse does great work & provides amazing service to customers. Very pleased with their work on my Infiniti Q60 & highly recommend for any of your vehicle’s bodywork needs.Services: Painting
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May 2022 by Maureen Kesterson-Yates
I took my car here to be fixed up after someone backed into my in a driveway. The work itself is good and I can't even tell I was hit.Reasons I took three stars off:-1 star1. I understand right now that shops are backed up and part are hard to get. It was a long wait, but I knew that it might be going in. However, /I/ constantly had to call them over the 3 weeks my car was in the shop. Small updates, or even a once a week call/text would've been preferable.-2 stars2. This is the biggest reason and why it amounts to 2 stars being taken off. When I went into the shop I had no mouse issues, when my car came out of the shop I suddenly had a mouse. Now, I know I can't 100% be sure it came from them (even though I'm pretty certain), HOWEVER. Would've been NICE if they'd removed it! They knew it was there when they gave me my car back!I understand the car was there through someone else's insurance for a different thing-- they could've called me and asked to bill me separately for the removal, because I would've agreed to it.But when someone says "yeah you might have a mouse running around in there, because when we opened it up we removed a nest" and then just GIVES YOU YOUR CAR BACK WITHOUT TRYING TO GET RID OF SAID MOUSE.... I get pretty irritated.Now I have to 1. deal with the mouse myself, 2. either patch up or pay for EXTRA DAMAGES caused by this mouse, and 3. have the interior of the car cleaned (more cost).So yeah, to say I'm frustrated is a huge understatement.
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February 2022 by Linda Richardson
After a car accident Moorehouse repaired the front end and passenger side of my Toyota. It looks like new. I would highly recommend Moorehouse Body shop for your repair needs.Service: Body & Trim
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October 2021 by Jody White
Good customer service and great autobody work. Highly recommend this business!!
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January 2021 by Dawn C
Very pleased with the customer service and the work done on my car. I would definitely go here again.
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January 2021 by Kelly Zielinski (Deathrattle1982)
The gentleman at this shop are friendly, knowledgeable, & courteous. They are also up front & honest. They are truly on your side when you have insurance work done. Highly recommend.
