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“My loan officer is great to work with. She is very knowledgeable, polite and very helpful. She made the whole process so easy that it didn't even feel real but it is. I have used this person before and I hope and pray if I should need to do this again that I get her again. Thank you so much for such a good experience.”
“Tim Egan is one of the best in "customer service" that I've ever worked with. He has taken a lot of time to explain the entire process of buying and selling homes and I would recommend Tim to anyone.”
“Jordan and his team are great! All interactions were personable, professional, and thorough. Home purchasing is stressful, but Jordan was always available to provide encouragement and support, as well as some laughter! I would work with him again, and refer him to others!”
“Worked with Mark Hardin and Ruoff Mortgage on our close. We had some challenges with another lender who was being unresponsive and just didn't feel like they cared.
Mark came in at the 11th hour from a recommendation and saved the day. The process was easy, simple and we were given udpates all along the way. Mark and Courtney (Loan officer) were attentive, and diligent. They found solutions and worked with us not against us.
Ultimately they helped close a deal for us in 12 days and helped make my family's dreams come true.
I will refer anyone to Mark Hardin's team in the future. And if the time comes where we do move, he'll be my one and only call for a loan.
Thank you Ruoff Mortgage, Mark Hardin and Courtney Williams”
“Thanks, to Jennifer and the Ruoff team for a smooth house buying experience. The Loan Butler app shows you what happens every step of the way. You are the best in my opinion!”
“I truly appreciate Indy Mortgage Team’s dedication and efficiency throughout the loan process. Their timeliness, clear communication, and attention to detail made the entire process smooth and stress-free. Chad and Greg truly went above and beyond to get everything closed ahead of schedule. We’re so grateful for your professionalism and dedication! Thank you so much for your exceptional work on our loan! —your hard work didn’t go unnoticed!”
“Derick was absolutely fantastic to work with. He went above and beyond to help my family and I secure a mortgage for our new home. His knowledge and expertise were invaluable. He took the time to explain the process, answer all of our questions, and even negotiate better terms for us. Unlike previous experiences with other mortgage companies, Derick genuinely cared about our needs and worked tirelessly to find the best possible options. He was always available, even on weekends, and made the entire process a breeze. I highly recommend Derick for anyone looking for a knowledgeable, dedicated, and caring mortgage professional”
“I cannot thank Richard enough for helping us get into the home we love. We had an incredible experience working with him and would recommend him to anyone looking for a home loan”
“Randy and the NAF team made this whole process the smoothest. Randy was available to me 24/7 to help me with any questions or concerns I had throughout the whole process and being a first time home buyer that helped tremendously. I will definitely recommend Randy and NAF to friends and family.”
“Mrs Diane is a BEAUTIFUL Person NICE ❤️ personality, I love seeing her at the Capitol branch,she does a brilliant job with customer service beautiful smile always ready to help, she has the best personality, I would love for Celeste to see this, I love you and miss you Celeste , Love Annette Polk”
“I had a very pleasant experience at this branch Carol was extremely helpful and very knowledgeable I would advise anyone looking for a friendly and timely banking experience”
“Robin made the first time home buying process so, so easy for us! She walked us through every step of the way, in detail. Robin was always more than happy to answer any questions we had, regardless of how silly they may have been. She was always very prompt with responses and very easy to get a hold of. At each step of this journey, I always felt like she had our best interest at heart. She is very trust worthy, honest, and an awesome cheerleader! If I could give infinite stars, I would! Robin, thank you again for helping Clayton and I on our journey, and thank you for being so awesome!”
“Great service great team very transparent help me understand the process all the way through. I would definitely recommend this company to anyone who needs a mortgage.”
“I was recommended to Spectrum Mortgage by my realtor. Aaron Campbell was the person who helped us through the whole process. We closed quickly and on time and got a good rate. If I was buying again today, I'd use Aaron at Spectrum again.”
“I just completed a residential mortgage loan transaction with CIBM Bank and Bill Baker was our loan officer. I can only say that the entire process was smooth and extremely professional from start to finish, and Bill Baker was on top of every detail along the way, making it a seamless and in some ways even enjoyable experience. Perhaps some of my less “fun” experiences in obtaining a residential mortgage loan may have influenced me—but trust me when I say that you cannot go wrong by using CIBM Bank and Bill Baker as your residential/home lender and loan officer.”
“I Love having the ATM Giving You the Exact amount of Money You Need or Want without it having to be in Increments of $20.
I Just Wished that You Had Kept the Bank Tellers in Meijers at least Part Time. Especially when the ATM's Run Outta Cash & or Mess Up.”
“amazing experience whit gsf mortgage 1000% happy.nicolle lissade help me whit all the steps i was really pleasured work whit her thanks nicolle and thanks gsf.”
“I did a refi with The home loan expert and the process was completed in 2 and a half weeks. Jared and the team were communicating almost daily. All those who I worked with were friendly, competent, knowledgeable, and very professional. Thank you Jared , it was a pleasure working with you and the team. ?”
“I went there for open my new account with Bank of America and they helped me a lot with open my account and online banking . I appreciate the support and help to whole staff specially thank you for Maria Reyes she is very kind and helpful she is the best advisor.thank you so much Maria Reyes hope to see you soon for more information regarding other services ?”
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“I had a great experience with Jake and Joe. They made things easy and helped me understand everything along the way. Professional, organized and knowledgeable. Communication was never an issue. I’d recommend to anyone.”