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March 2025 by Therese Kopiwoda
I've been really pleased with the windows and installation from Mr. Window. I hired them in 2019 to install several windows in my home and they still look and work great. In early 2025 I had them install 3 more windows. And again, I'm very happy with the windows and installation.
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March 2025 by Anna Marie Yarger
We have a patio door that is older than 25 years and the rollers on the bottom were on their last "rolls". Otherwise, the door was in great shape. I worked with Andi to find rollers that would work, as the original replacement rollers sent by the manufacturer were to wide for the track. Winter weather didn't cooperate with the new rollers being installed, but the work was completed today, and the door moves sooooo smoothly.
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March 2025 by LaDonna Drinkut
I could not be any happier with my Mr Window experience! Everyone from the Joe, the owner, to AndI, the Office Manager, (who answered all my many, many questions) to Dave and his installation team were wonderful to work with. The whole process went very smoothly - as well as my windows look amazing … 😊
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February 2025 by CS M
I have never worked with a more unprofessional company. They have rescheduled on me 10 times now either cancellations or no shows. I’ve been dealing with this window since September of 2023, and my window work is still not done. Buyer beware! Please use another company. I would give zero stars if I could. You can see I don’t leave google reviews - but this is insane
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January 2025 by Sam Wood
I had Mr. Windows install my front door based on the work I saw of my neighbor's door. The door is beautiful (we've received several compliments) and the price was fair. However, it was not installed correctly. I had them come out again to correct the install. Still not right. I gave to wait until it gets real cold for the error to show, so when it happened again, I apparently exhausted the install warranty, because when I called back again, it was going to cost me MORE money for them to correct their original install and follow-up.
I purposely went with a local company to support my local economy and to avoid such issues that one typically gets from big box stores where I'm not valued as a customer. Last time I do that with this Mr. Windows. Is too much to ask for a vendor to provide a quality product at a fair price backed up with a quality install?
I would HIGHLY encourage you to go with another option such as hire your own installer or buy from a different vendor altogether.
PROBLEM: when it gets cold out the door frame moves from away from the house creating a gap, which is obviously visible from the existing trim. Then, when looking out from the inside, you can see light coming from under the door.
PHOTOS: The first four photos are of the gap as the door frame seaparates from the house. The last indoir photo shows light coming from under the door. As you can imagine, where there is light, cold air follows. The outsides trim photo shows the gap as well. Then, to round out the overall qualiissues, you can see the lack of mitered joints.
How was the door frame never secured to the house? How is this area not packed with foam installation? How secure is a door that can easily move like this?
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January 2025 by Jacob Zadny
Highly recommend Mr. Window! Customer service was great, very responsive and low pressure. Joe and Andi in the office were very knowledgeable and helped us with our options along the way. Dave and the installation team have incredible pride in their work and did a great job!
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November 2024 by Dave E
Mr. Windows is a great choice for anyone looking for new windows. Great windows, installers do excellent work and the customer service is top notch. I used Mr. Windows to replace all the windows in my house and am very satisfied with the results. They were also very responsive with a warranty claim I made recently.
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November 2024 by Rick Donovan
Mr. Window was great. Andi and team were professional, responsive and provided great service.
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November 2024 by Logan Jones
Working with the Mr. Window team was a fantastic experience; we will definitely be using Mr. Window again for future window upgrades. The walkthrough and quote process was easy and the pricing was transparent. The team was responsive to all of our questions, and when the windows arrived the installation process was a breeze. The windows themselves look fantastic and are a welcome upgrade to the 20+ year old builder-grade windows they replaced.
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October 2024 by Courtney Davis
friendly staff..very informative..on time..kitchen window was replaced..looks great! Very pleased with the Mr Window staff!
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October 2024 by Nancy Bright
Andi was very helpful and friendly when I had a warranty issue.
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September 2024 by Joe T
Another excellent experience with Mr Window! We had the windows in 3 rooms replaced last year, and this year we did another 3. High quality work, done promptly and professionally, great communication, good clean-up. No repaint or repair needed afterward. Highly recommended.
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August 2024 by Sue Steenbergen
I LOVE THE WINDOWS. The crew was professional, polite, and explained everything to me.
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August 2024 by Michael Simmons
We operate a PM company and are always in search of honest and trustworthy vendors. When I contacted Mr. Window about some repairs needed they were able to help us solve the issue without a visit. This allowed us to make the repair right away saving our owner money and built trust and report with our tenant. We will definitely be using them in the future!
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July 2024 by Terri Ribley
I give most credit to Andi Holloway for getting replacements for patio door + screen clips purchased years ago.Service was great.All help awesome!
