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December 2023 by Penny Cherry
Dr Andrea is Awesome! My first visit with her I was given the best prescription in my entire time wearing glasses100 stars ⭐️
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December 2023 by Sie206
If they cared any less about their patients it would be criminal. I'm honestly worse off now than I was before I saw them and I wish to God I'd never seen that building.Response to owner:I reached out to your website and no one has responded as of yet. Please do not pretend to care about my experience if you do not intend to actually follow up.
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November 2023 by Linda Shallow
Good exam low quality sunglasses. The shading looks like low end grandma shading. I can actually see me eyes thru the glass and there response was a snobby “for that price point that’s what you get”
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August 2023 by Colby Miller
Excellent eye care with excellent customer service! Buffy always goes above and beyond to find the right pair of glasses!
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July 2023 by Andy Bauman
Dr. A and the staff are awesome. Prompt, friendly service. I couldn't ask for a better experience
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June 2023 by Michael S.
I went to a different MyEyeDr location for my annual eye exam this year because I had such a bad experience with the last location in Carmel. Dr. Judson Avila was wonderful and took good care of me and explained everything to me throughout the exam. The whole staff was wonderful and greeted me with extreme professionalism and kindness as soon as I walked in the door. The technician took me to get my eyes checked and she was a spitfire with a great personality. Buffy, who handled my new prescription and glasses, was a great help in helping me pick out my new glasses and explained everything to me very clearly. The whole appointment lasted 30 minutes, which was quick and easy, so that is another bonus!! I can definitely say I am happy with this new MyEyeDr location and the staff are much better and professional than the staff at the Carmel location. The ambiance is better and more attractive looking than the Carmel location. As long as everything goes well with my new glasses from their lab, and arrives on time for me to pick up at the location, then I am a happy man and will continue to come to this MyEyeDr location for my annual eye exam. I highly recommend this location for eye exam and vision care. It's terrific!
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May 2023 by Atrisha Gardner
I made my appt online and that was simple and easy. Once i arrived, I was taken to the exam room immediately and then proceeded to review my coverage and explore glasses, the appointment was easy, informational, and no push to rush at all. They took their time to get me the best deal on both pairs I wanted, and I was able to pick them up this week and I love them! 1 Draper James pair and 1 Burberry pair!
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April 2023 by A
Too expensive for no reason. Staff is nice. Charged me for all kinds of lens protection without my consent. Felt like I got robbed leaving my appt. With insurance I still walked out with a $400.00 bill.
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March 2023 by Britt Cakes
The service call with Sue today was not pleasant. I advised her to cancel a prescription order due to personal matter of expenses. She felt that she did not want me coming to her office for a physical copy of refund receipt. If anything threatening customers by telling them, you dont feel comfortable having them in your office is beyond your profeasion-choose another. This company is definitely about getting quick money & not the quality of service of customers. No compassion for what their customers. I definitely looking for another provider going forward.
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February 2023 by Cynthia
I had eye doctor appointment yesterday.i was very pleasant with the staff and eye doctor.i will be going there in future . they were nice to me.i will be getting new glasses about 2 wks.i really appreciate there service. I just moved here last year. From California. I am just learning my away around here I heard he was a good eye doctor.
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February 2023 by Megan Thomas
Sue worked tirelessly to get me the best deals she could. She was very personable and I could tell that she really cared. She is amazing!!
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February 2023 by Rosemary Thomas
I am totally satisfied with my glasses I bought from this location. Specifically, the service Ms. Buffy provided for me. She’s knowledgeable, professional, and friendly. Definitely will be back!
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February 2023 by Adrienne Gist
I’ve been coming here for about 5-6 years and I don’t plan on changing eye doctors any time soon. I love the staff. Especially Sue! And Dr. Avila is the best!
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December 2022 by Emily E
If you are an Asian eyeglasses wearer (small nose bridge), you know that going to the eye doctor can be a frustrating or at best… an exhausting process. Finding glasses to fit your nose bridge, making sure they mark where the center of your eyes are, etc. I cannot express how wonderful of an experience I had from start to finish at this place and was on a first name basis with everyone before I left.Buffy and Sue who were at the front desk, were absolutely hilarious, and made it a very enjoyable experience! Vea was the technician who did my pre-exam tests and immediately made me feel comfortable, she was personable and very friendly. Dr. Andrea Risley was not only informative but also took the time to get to know me as a first time patient with her. I am a glasses only wearer so finding the right frames is very important to me. Steven was very helpful and direct in helping me find frames that fit my face, style and fit that I was looking for incredibly quickly. Overall, highly recommend this location and couldn’t say enough great things!
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November 2022 by Zoe Chasse
Sue and Buffy were super helpful when picking out my glasses and making sure they fit my head right! 10/10 recommend this store!
