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August 2023 by Bre P
She was nice but the nails didn't last til the concert I was attending this was after the first hours nails were jacked after a day, inflation is to high to waste your money with ppl that don't value your contribution to their business
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June 2023 by Azia Lewis
Very rude when calling . I would not recommend!
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February 2023 by Erezia Eloi
So this is my very first time in this shop & it's a really a great experience it's clean comfortable & the tunes were relaxing the staff is courtesy and professional & I love my services
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October 2022 by Coya G.
I visited this place while in Indianapolis for a wedding. I wanted a nail refresher because that what us ladies like to do for a special occasion. My mom picked this place because it wasn't too far away from her house. We go there and I'm already skeptical because area but then we go in... the two black young ladies are sitting at the desks at the front and the two Asian ladies and gentleman is in the back... there was only one person getting serviced in the salon. We asked for the next available appointment. The black lady with the very colorful hair states her and her teammate were free and could take me and my mom. I was excited because I had never had a black lady so my nails. 1.) the black lady that took me came from outside. When she sat down the strong aroma of marijuana was so strong that it made me dizzy. 2.) She was not attentive, kind, or customer service friendly... she barley said anything to me. She was twisting my fingers to file. She was extremely rough file using the drill. 2.5) the nails were all different types of thickness. Some were bulky and some were super thin. Didn't notice this until we left. 3.) I got a fill and polish change ONLY. She charges me $60 bucks. I flat out asked her how was this possible because it was a fill and polish... she said "that's my price. I do this as a side hustle. I make my prices". (I literally thought this was a joke) 1.) The black lady with the colorful hair assisted my mom. My mom got a full set, shellac, and a pedicure. She was fairly happy with her nail tech. She was friendly, very tentative, and upbeat. The only thing about her is she took about 2 hours. 2.) My moms nails were about the same as mine. Some thick and some thin. 3.) My mom was charged $25 bucks. (I didn't know this until we left. As soon as we left one of my moms nails (a thin nail) broke. I called the nail salon and asked to speak to a manager or owner. The Asian gentleman stated that would be him. I asked him about my pricing vs. my moms pricing and if the two black ladies were licensed ... he pretended he no longer spoke English. Long story short I ended up calling my credit card company and disputing the charges and won. This shop is allowing no licensed people to work in their shop.
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September 2022 by Leandra Taylor
My very first time going to them today and I’m definitely satisfied with my experience I will be back!!Service: Acrylic nails
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August 2022 by Brittany Higgins
Love this place. Recommend especially if you like getting different nail designs. Lexis is my go to person! Appointment is suggested.
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July 2022 by Leah Correthers
I've always had a good experience with NA Nail. I've been going to them off and on for years.Services: Gel manicure
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May 2022 by LDM OTERO
They pick and chose when they’re gonna see customers. One day is appointments only, the next is walk-ins welcome. One day they practice COVID mandate and the next is free game. Let’s not talk about the mail techs. 120+ and nails fell off in 2 days.Services: Acrylic nails
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May 2022 by Michelle Crook
Paul did an amazing jobServices: Gel manicure
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April 2022 by Aerial Woodruff
Love my experience. My tech was Lexus and she is bomb I absolutely love my nails ❣️ Will be backServices: Acrylic nails
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April 2022 by Xoxo
I had the worse experience ever in my history of getting my nails done. I'm from NWI area and was attending a funeral in Indianapolis. I went into Na Nails on Lafayette. My technician was named Alexia. I request a pedicure and gel manicure on my natural nails. After leaving, within 30 minutes the nails looked bubbled. I did not have time to go back that day, so I decided to go back the next day before I got on the road to go home. When I got there I explain what happened to the nail tech. She mentioned my issue to the owner. I was okay with a total do over until the nail tech drilled instead of soaking my nails. She continued to do a poor job and made matters worse than they were. I asked for a refund and this is how the fight got started. They tried to say I messed up my nails after leaving the salon. I requested for a gel set. A gel set suppose to be completely dry before the client leaves the shop. It will not matter if the person bump, dip in water the nails are suppose to not be damaged nor should the polish lifts. The nail tech admitted the set was not properly cured. She knew she was having a problem ?while doing the process on one finger. This resulted in the police coming and me loosing at least 50 dollars.The owner of this establishment named Paul is rude and his tone was unacceptable. I was angry of course. Rude no. He accused me of being rude and I never not once cursed him out. I should have tho. One customer stood up while another one filmed. I hope this never happens to another person inside Na Nails located in Indianapolis, IN on Lafayette St.Services: Pedicure
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March 2022 by Channell Jordan
I visited them today and it was lovely visit. I showed them a picture of what I wanted and I got exactly that! I forgot to get to the man's name but he did such a great job on my nails! and the lady did such a good job on my feet. I will definitely be returning.Services: Acrylic nails
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February 2022 by Samantha Wroter
I asked if we could try something else because these looked horrible and he said no
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December 2021 by annette harden
OMG!! I love ? my nails!! I'm a truck driver, so usually try to stop and get my nails done, when time allows. I won at Na Nails, they did a great job!! Pleased with the results.Services: Gel manicure
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September 2021 by JManns1585
Clean business. Instruments autoclave. Solid work done on my nails and pedicure.