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December 2023 by Kyle Wagner
If I could give zero stars I would. We purchased two cars there over a short period of time. After the purchase we have had nothing but issues and thousands in repairs. We finally got fed up and traded in one of them. At this point we found out the car we purchased was in an accident. This was not disclosed to us. I will be contacting the Secretary of State and Attorney General.
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November 2023 by Maleah Wells
Austin and Sam were honestly amazing! They were so easy to work with and flexible. We were going through some hard times and they were so helpful in getting us to a reasonable place to buy a car. Thank you so much.
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October 2023 by nolan smith
Had a great experience here! People are very nice and well mannered. My salesman I went through was very knowledgeable of the process and the products they sell! Thanks Austin Gryske for the best experience!
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October 2023 by Adam & Amy Stumpf
Austin is the best! He got me amazing deal. Do yourself a favor and go see Austin for your next car purchase!!
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October 2023 by Raegan Stuck
Austin G was great. Always has a smile on his face and working out the best deals!
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October 2023 by Sam Davis
It was a wonderful experience with Austin. The whole team made this a great and fast time. We would definitely recommend Napleton to all the people we know.
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October 2023 by Daniel Mills
I had an experience with Austin, he lied to us for 3 hours. They changed the price on the car at the last minute after handing me a paper saying that no oral agreements would be honored. They changed the price on the vehicle I was attempting to buy at the last minute raising it 4,500.00. They are extremely shady and a waste of time. I would not trust them with anything. If you're interested in buying a car I highly recommend buying one elsewhere.
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September 2023 by Logan Garcia
Great service! Austin was very nice and got me the best possible deal! First time buying a car and everything went very smooth!
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September 2023 by Austin Nedderman
I had a great experience at Napleton Italian Imports. The staff is friendly and they have a great selection of vehicles. Will be buying my next car from them.
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September 2023 by Derrick Shamblin (dsham)
Napleton Italian Imports had just what we needed when it was time to trade in my pickup truck for a more family-friendly vehicle. They have excellent customer service with everyone making small talk, and we never felt alone in a waiting room. Even our toddler had a great time looking at the available vehicles stock, and they helped us drive home with what we were looking for.
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September 2023 by Gavin M.
Had an issue with my windshield after purchasing my vehicle. They got me in same day and gave me a car to drive while they repaired everything. Really appreciate the help I got!
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September 2023 by Katie Wheeler
Austin, the Service Mgr at Napleton on 96th, is the best. I had routine maintenance scheduled for my Jaguar and he honored the price given to me by the original sales associate (who is no longer there). His team is professional & prompt. I'll definitely be back. Thanks Austin!
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September 2023 by Technicalspecialist
I can not thank Josh, Austin and Samantha enough for their outstanding professionalism, kindness and honesty during the entire process of purchasing my vehicle with Napelton Maserati of Indianapolis today. I drove 13 hrs straight from south Louisiana to purchase this vehicle! Before contacting this dealership, I had spoke with over a dozen dealerships across the nation and locally and could not come to an agreement with any until speaking with Josh. We came to an agreement in less than a day with no hassling. I then departed several hours later and drove up to the dealership. I met with Josh and was introduced to my sales consultant Austin who did an outstanding job presenting the vehicle and preparing everything for the smooth transaction with Samantha who was upfront, honest and a pleasure to work with. This dealership deserves 6 stars and was the best experience I. Buying a vehicle I have ever had! Thanks again everyone!!
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September 2023 by Marta Miranda
I drove up from Louisville to test drive a jeep at Napletown Italian Imports due to the good price. It ended up not being what we wanted, however we had the best experience ever dealing with Josh and Matt. No pressure, accommodating , knowledgeable, and truly committed to finding the right car for us even as we decided not to purchase the vehicle. They are continuing to help us find the car we want. We highly recommend them it is worth the drive.
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September 2023 by cali tharpe
I am so happy I came here !! The process was fast and easy . Austin helped me and was wonderful. He was super helpful and worked with me . I had a lot of questions and he answered everyone and was supportive in my shopping position . EVERYONE should go and ask for Austin . I can’t even explain how painless this process was .
