Northern Tool + Equipment provides high quality tools and equipment for professional businesses, contractors, and do-it-yourselfers. The staff are always very helpful, tremendously helpful, and provide excellent customer service and product expertise. While a specific inventory item was a disappointment and the website can be slow or have technical issues, the store stands by its word to make things right. The location is convenient for errands. Customers report having their issues resolved and express that they will return, looking forward to future visits after positive experiences both over the phone and in-person.