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June 2022 by Austin Collins
Mendy is the best. She is very kind, sweet, and understanding. I will travel a little further to come to this location every single time just to deal with Mendy.
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June 2022 by Serina M.
Since Lisa joined the new management team from my Carmel location, this home bank has been changed to this 96th location! Excellent customer service, down to earth friendliness, fast and solution based assistance,! Looking for a new branch or bank, try this family friendly one on 96th st! India bistro family
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February 2021 by Happy Lady
THIS LOCATION IS AMAZING....I simply love taking care of my business here. MENDY is amazing. She deserves a RAISE and flowers and candy and Starbucks : ( HA ) I cannot express her professionalism, kindness, humbleness and listening ear enough on here. If I could give MENDY 100 stars I would. I go in this location to make my payments because MENDY is there. She treated customers so nice and kind. I could even go to a location closer to me if I wanted. APPLE DOES NOT FALL FAR FROM THE TREE..STEVE IS HUMOROUS AND PROFESSIONAL...JASON IS KIND ON THE PHONE AS WELL..THANK YOU ALL !! MENDY , STEVE , JASON and LANA for making this location a place for me to want to return to on a regular basis.
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June 2020 by Leon Nowlin
Great service!
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January 2020 by Seth Roark
Awkward set up. Not sure where to wait and there is no one to great you. I got a nasty look from the manager when I grabbed a tissue while waiting. Took 25 mins+ to cash a check. Then the 10 minutes we just stood around waiting for someone to assist us.
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November 2019 by Ben W.
I would have given 1 star but their manager is really nice and everyone in their is. Very frustrating that a company that receives an integrity award can charge as much as they do in fees, especially to a 14 year client. Loyalty has gone out the window and some corporations only care about money in the end. The manager did everything she could but her hands are tied. Seriously considering switching to another bank
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June 2018 by Andrew Duff
We took out a mortgage through this bank branch. Jo Chandra was our loan officer, it was the quickest and most diligent process we've ever been through. We managed to get through so quickly we were waiting on the seller to close. Even my realtor said it was the best job he'd ever seen.
