-
October 2023 by Cody Turner
I gave 2 stars strictly because the branch manager. Other 2 employees have always been professional and willing to help. The branch manager on the other hand doesn't seen to care much for customer service. Cashed the same check at this location weekly for months. For some reason a state issued ID is no longer enough to cash a check so a second form is wanted. Will accept a AAA card but not debit cards from any other financial institution. Despite being expired a month ago I had no issue using a AAA card the past 3 weeks but this week it became an issue. The branch manager didn't seem to be willing to help or care 1 way or another for the business. Unfortunately I still have to deal with ONB if I want to outright cash my check but this is one reason I closed my account last year after years of service. Yet another location I won't return leaving very few locations left. Unfortunatel because that one had a nice view. ONB as a whole is difficult to deal.with but I would think a branch manager would have better customer service skills. DO BETTER!
-
November 2022 by Big Red
Never can get anyone to pick up the phone.
-
August 2021 by gloria mickley
I can never thank this branch of people so much. They have helped me through the banking process and personal experiences in life that I’ve had. They bend over backwards to help and give advice. I could never ask for anything more as they are doing it all with the gracious personality to want to help!!! I wouldn’t go anywhere else.
-
November 2020 by Suzanne Taylor
They all have gone out of their way for us. I have been with them from Charter One to Old National. I have been with them since 2006. We have a business account and I also have 6 additional accounts with them. I would not take my business anywhere else but them...
-
June 2020 by Mark A. Barmes
I'm getting ready to move to Old National Bank a friend ofmine has been banking here for years and I drive her to the bank often. They are the most helpful folks.We have been to 4 branches and it was the same at each.
-
October 2019 by Mark Barmes
I'm getting ready to move to Old National Bank a friend of
-
December 2018 by Eric Peterson
They went out of their way to hold a certified check balance for 7 -10 days. Did this to me twice. I am out.
-
March 2017 by Alex Bischoff
I've been going here for well over a year now and I've had nothing but great customer service here, and its always a quick in and out visit. The staff are always super helpful whenever you need anything done at all.
-
January 2017 by Scott Bruce
Terrible customer service. It is always quiet with no customer in and out because of this bad customer service. Do not recommend to apply for mortgage or refinancing. They took your info let you sign and just send you denial without doing much work. Send email to them, no replies. The bank just exist there empty..
-
December 2016 by Jill C
Very helpful staff
-
June 2014 by K.C. Dotson
I have been a member of Old National Bank for many years I've been going to Old National Bank on Emerson and County Line Road at 5:25 instead of 5:30 and its happen again today so I'm closing out my accounts and taking it to PNC Bank or somewhere that keeps their promise on their days off their open
-
September 2012 by David Fender
One of my favorite locations due to the fact that they are open till 2pm on Saturday!!
