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January 2024 by Franklin balza urbina
It's good
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October 2023 by Its M.
I arrived to purchase a product I purchased online the night before. When I arrived, I observed a vehicle backed in and taking up a regular spot and a handicap spot. Once of the employees then commented that I was the second person to look at his vehicle as if there was something wrong with it. They located the product I purchased and I went home. I then discovered that the part was not correct (even though it told me online it was guaranteed to fit), so I went back to the store to return it. I then spent twenty minutes in line waiting to conduct my thirty second transaction. I was the only other person in line and the employee who was helping the first customer even advised the other employee (the same one parked in two spots) that there were customers waiting if he wanted to help. Apparently he didn't want to help as he never made an appearance this time. I will never go to this store again unless I am absolutely forced to. The staff obviously do not care about customer service, not the handicap customers among other things.
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May 2023 by Steve Morse
Im so broke i couldn't pay for my core of my battery, so Gaylon came out and took out my battery for me and replaced it even! Just absolutely amazing service! Thank you Gaylon you're awesome. I roll with O'Reilly now.
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March 2023 by D. Frank Adams
I stopped in to purchase headlights. The woman who assisted me was spot on!! She suggested that I purchase both high and low-beam bulbs. As it turns out, one of my low beams and one of my high beams was out! That's the way to upsell!! By being right! Thanks for help!
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March 2023 by John Russ
Knowledgeable staff,large inventory
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March 2023 by Corey S.
Great customer service. Mariah is always a great help, fast, and polite. I always seem to get her when I come in for parts.
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October 2022 by saw ler moo
Best for finding car parts
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September 2022 by Brodrick B.
They have good service and friendly people. Very helpful. When I came in they went out of Their way to help me solve my problem.
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August 2022 by Lady Q
Great parts and some ppl
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August 2022 by Mahmoud Abdel-Rahman
I just stopped by to buy a part for my car. I happened to get an important call as I pulled in. I waited in my car to finish it to be courteous to the people inside. A few minutes later, one of your team members came out and asked if I was coming in, I said yes but I am on the phone right now. He didn't like that and nodded his head and walked away. After a while, he came out again gesturing with his hand for me to move my car away. I was the only car on the lot, besides another customer and his own car.After helping one or two customers, he came out again asking me to either come in or move my car away. I said again (nicely and politely) that I am on the phone with IPL for an important call. He didn't like that again and said move your car. I said well, there are enough spots (only another customer on the lot). He insisted that I move my car. I said did you tell that to the that customer (pointing at the car parked diagonally in a disabled-only spot). He said that's my car!!I said, well you can't park like that either. He said I am calling a towing company to tow your car. I said and I am calling the tow truck to tow your car for parking this way AND in a disabled spot.Of course I left because I wouldn't do business with a company that wouldn't pick their employees carefully and train them properly!Description: late thirties, black male with long braids.
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August 2022 by Bryce Davis
Haven't given me the wrong parts yet, just seems a little higher prices.
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June 2022 by derrick senela
I have previously had very pleasant services at this store. However on June 11 2022 at around 6 PM I dropped in to get some automotive fuses. I walked straight to the aisle where the kept the fuses as I am kind of familiar with the store, but could not find the one I was looking for. I approached the lady at the counter seeking her help (She was the only one available). She bluntly told me to go look for the item at the aisle, that despite me explaining I already done so. She did not even bother to find out the exact item I was looking for, didn't even look at the computer on her desk to check for stock availability. She insisted if I could not find whatever I was looking for at the shelves she was not in a position to help. As you can imagine I was really disappointed at the service, and hope they work on having better trained attendants.
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April 2022 by stevie troupe
They reliable place to buy parts for your car
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March 2022 by Duke Antonijevic
Minding my business in my truck in front of the store trying to look up something on my vehicle. The manager walks up to me and asks me to leave, and that there is no loitering. This is after I bought a part I needed and 5 minutes after I got back into my truck. What a joke of a manager; couldn’t manage himself.
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February 2022 by Betty Jackson
When there to purchase new windshield wipers, ask for installation. The girl waiting on me asked the guy could he put them on, he said he didn't know how.I went out side and started reading instructions and he came out and put them on. My driver side wiper was catching on the passenger side wiper and thumping the wind shield, I returned to store a week later and asked if they could look at it. I was met with condescending looks and remarks, the guy who put them on stated he put on a million and didn't remember mine, but that day said he didn't know how. So I left infuriated. On the other day as I pulled in to my job, windshield wipers were not in use but flew off my car. A coworker assisted me and had to buy a new one cause that one is broken. And it's doing the same thing.I would never recommend them I should have went to Autozone!!
