Paige's Music is a family-owned business serving Indiana, devoted to strengthening music education. It provides teacher-approved band and orchestra instruments through rental, sales, and service, aiming to help students of all levels reach their potential. The store offers a wide range of instruments, supplies, and accessories for all areas including strings, percussion, brass, woodwinds, and piano. Customer experiences highlight both positive and negative aspects. Many praise the great and awesome customer service, noting staff who are knowledgeable, patient, kind, caring, and transparent with pricing. Specific services appreciated include consultations, the ability to try instruments, take them home on trial, and access to a fantastic repair facility. The staff's dedication and the family-like atmosphere are also commended. However, there are reports of problems, including an instance where a student was treated poorly and a very expensive oboe was damaged during a tune-up, rendering it unusable. There was also a significant delay and shipping issue with a new instrument order. In that case, management intervened to solve the problem and deliver a working instrument, demonstrating a commitment to making things right. The business layout is described as very well planned and accessible.
Great service from the staff- he got all the information he needed from us and then he gave us all the info we needed and gave us space to find what we were looking for. Couldn't be happier.
March 2026
Today I took my daughter to the Paige's Indy Flute Shop to search for an upgrade to her flute. The staff was very helpful, but specifically Josh was extremely respectful and helpful. He spent extra time with us, was patient, and went above and beyond our expectations.
February 2026
great customer service and instrument rental experience was seamless and my baritone was great quality for a used rental instrument.
