Pates Pool & Spa is a highly recommended business known for its exceptional customer service and quality work. Clients have praised the knowledgeable staff, including team members like Dave and Bob, who are skilled in addressing complex pool and hot tub issues. Many customers have experienced significant improvements in their pool and hot tub maintenance, with successful repairs and installations, often completing projects ahead of schedule. The atmosphere is described as friendly and family-oriented, avoiding the pressure often found in corporate settings. Pates Pool & Spa has a strong reputation for solving problems, such as pool leaks and equipment malfunctions, ensuring that customers can enjoy their pools and hot tubs without worry. Overall, the dedication and hard work of the team make this business stand out in the industry.
The overall experience at Pates was a good visit. I was helped in the most generous way. The Customer Service Rep helped me find what I was needing and was very helpful.
March 2026
Great communication, were able to rush a transport & had great customer service
March 2026
These guys are the best. Super knowledgeable and as friendly as can be!