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February 2024 by Savannah J.
THIS PEPBOYS SUCKS OMG. I'm literally standing outside for 30 minutes after opening and their doors are LOCKED. mind you they didn't even service my car when I scheduled it to be serviced, they are holding my car captive. i hate it here.
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February 2024 by Robert Dale
Pep Boy are really good on talking to you and they are really great
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January 2024 by Scott Gillespie
Great honest and fair service!
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January 2024 by Jenna Horrall
Really kind staff that helped me in a pinch! I am grateful that they were able to help me so quickly and I was in and out in a few minutes.
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January 2024 by Justin Bradley
Fast, efficient and affordable. Guys inside were fun and helped pass the time easier. Will definitely be back!
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January 2024 by Sherry Queener
The shop was open on a Sunday, on Christmas Eve, and fixed our flat tire in about 30 minutes. Really, really appreciated their being open and able to help us out of a jam.
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November 2023 by Phil Lowe
Made appointment online and had installation price set for my daughter’s first set of tires. When she left she paid $169 more than she should have. Advice- send your daughter to a more reputable shop where they don’t rip off young women. Cross Pep Boys off the list. lesson learned.
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November 2023 by Ace Bass
The location was stripped down to just service, no shop. Short staffed, not a fault of their own, but made scheduling service within certain time frames difficult. That plus online service via website was not pertaining to the location. So if you set something up online, there's a chance the location won't have what you need.But the staff they did have were friendly and courteous. Just seems like a company spread problem, a shame really.
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November 2023 by Bo Hardin
Felt taken advantage of. Didn’t provide me no info on vehicle and kept it for a full day when it was just supposed to be a FREE service. But ended up with 100 out of my pocket. Very displeased. Was told I was gonna pay something either way. Terrible.
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October 2023 by Jordon Ollis
The manager was extremely helpful. Gave me a great deal on tires. Was in and out quickly. Have also had an alignment done there also. The quality and turn around time is consistent. Would highly recommend!
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October 2023 by Markys T.
The manager is very disrespectful, unenthused unprofessional never get back with you in a timely fashion never keep his word
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October 2023 by Katie Kirk
Jaylen and Maurice were extremely helpful. They helped me figure out the issues with my tire pressure and had great customer service. I would definitely come back again.
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October 2023 by Steve Murrell
I called to get my brakes inspected and they scheduled me for 9am the next day. I called all day for updates and at the end of the day they never got to my car. They said they were under staffed and if I needed to come get the car I could. I feel like the guy was super rude and not understanding at all. I will not be coming back here.
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September 2023 by Chelsea Cheney
We were passing through Indianapolis and realized we had very loose lug nuts on one of our tires. Chewy went above and beyond to make sure all tires were safe for us to continue. We appreciated his time and helpful nature. Thank you!!
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August 2023 by Marva Tillman
I was glad they were in my area I've been to them before they are Pleasant they did a good job I didn't know that I had so many problems with my car or my SUV they showed me love they were patient with me even my daughter who's got a big mouth but God is still good I love them and I appreciate what they did for me you guys be blessed and thank you so much
