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March 2024 by Aaron Goke
An 'ok' PF.Pros:- lots of space- good mirror placement- personal trainer is very friendlyCons:- As usual, over invested in cardio equipment- floor is never as clean as it should be. Don't seem to care to clean under the equipment regularly. Dust everywhere- Needs a little more light, gym is too dark.- only have 1 Chest fly machine- only have one leg press Smith machine- could use another rack of medium dumbells, lots of waiting for people to finish- mens shower stall curtains are uselessly small- could use/fit a few more flat beaches**will change my review if improvements are made.
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March 2024 by Afonso Ngiezi
The men's locker room has been out of service for many weeks because it is being used for women. The women's locker room is under construction and men are forced to use Porta-potty outside the building, which is also not very clean and the cold temperature outside.Honestly, I wouldn't advise even my male enemy to enroll in this gym until the construction works are completely over and the two lockers rooms are fully operational.
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February 2024 by Eleanore Rettew
MOLD in water fountains. Dirty and broken machines. I got recharged for another month after cancelling. Take the money, you may need it to pay for some extra help in there.
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February 2024 by AJ Malenky
Who closes an entire locker room and forces the men to go use the outdoor porta Johns as changing rooms… in the winter… it’s 23 degrees outside. You’d think they’d have better plans in place for renovations.
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February 2024 by Roberto Obando
A mess, dirty, many machines in poor condition almost all the time.
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February 2024 by Agnieszka Sikora
I have visited many Planet Fitness in Canada and US and I have never seen anything like this. This place is sooo disgusting !! Nobody cleans here. The people who work here should be fired immediately because from what I see in the reviews, this problem has been going on for a long time. Shame. ?
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February 2024 by james wilson
As others have stated, I too travel through out the US. And I go to Planet fitness everywhere I go..And I could not believe how disgusting this place was..I went this past Saturday, and I had to show pictures because words cant explain...Ive never been to a gym this gross..The showers has wet clothes on the floors, The stall were disgusting. And the floors literally had trash all over.
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February 2024 by Bernardo Campos
Just pick up one person to raid
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January 2024 by Trucker Mom
I just wish it was 24hrs but it’s not. Please change the hours it’s very misleading.
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December 2023 by Janvier Nshimyumukiza
The gym was clean and not too crowded. However, this PF doesn’t have as enough equipments as the other PFs. Also the black card members services are not as good — for example, there was no working massage chair.
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December 2023 by Tawana Rayner
They do bad business. They over charge and when you call to get a refund nobody can help. Do yourself a favor and save your money and find a better gym. The equipment be down anyways. I hate to say this but they crossed the line when nobody was able to help. I wouldn’t recommend nobody! They lucky I can’t put no stars or I would
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December 2023 by Ddonald Hendrixjr
Great environment. Clean and useful equipment. And the staff were great. Good place.
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October 2023 by angel briñez
Good afternoon. My experience at the headquarters 5206 W 38 St Indianapolis IN 46254 planet fitness, has been unpleasant, on 09/25/2023 at around 4pm I arrived at the gym asking for help from the lady who was in customer service at the reception of the premises , to change my membership and become a black card user. this in order to take my son to the gym as a guest. It was supposed to be a pleasant experience, since it is the first time my son went to a gym, but it was quite the opposite. The lady who was in customer service did not pay attention to us and was also in a bad mood and addressing us with a bad attitude, it took us almost 1 hour to make the change in the membership because the lady in question ignored us (everything is recorded on camera ) When I was finally able to register my son as a guest, the lady was upset because I told her that this was the help I was asking for. I suggested that if she didn't like her job, she could leave it. The lady immediately told me that she wanted me to I left the premises and he refused me because I am a planet fitness customer and pay to use the facility. The lady in question called the police, claiming that Planet Fitness is a private property and she is in charge of that property and she does not want me to be there, just like that, the police showed up at the site and asked me in front of my son and all the people who were in the place, that I must vacate the facility since it is private property. I tried to explain what happened to the police and even though they agreed with me, they couldn't do anything other than ask me to vacate the place "because it is private property" and she is in charge. I told them that I agreed, but that I wanted a refund of my membership since it seems unfair to me that Planet Fitness charges me a monthly fee to use the facility and then they do not allow me entry to the premises, the police spoke with the lady from customer service telling her to talk to her supervisor since I was right, and the lady responds that there is no supervisor, that she is the only one in charge and she doesn't want me to be there. All this was happening under the eyes of my little son who was scared and the rest of the people who occupied the gym. Finally I had to leave there, no one is responsible for the money that Planet Fitness still charges me every month and I can't use the facility, my son is afraid to go back there... otherwise it happened to me at VASA FITNESS GYM, and in L.A. Fitness GYM where they treated me very cordially, with respect and even gave me a tour inside the place to show me all the services they offer.
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October 2023 by Adrian K
Was gonna sign up here but these reviews make my skin crawl and I haven’t even stepped foot inside. Hopefully they clean this place up, doesn’t look too bad, just looks DIRTY and in need of a good cleaning
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September 2023 by Kevin Cummins
Average facility overall. The problem I have is with others in the gym leaving a mess all over. Snack wrappers, empty bottles, and don’t put equipment away. I will be trying other locations for the remainder of my trip. This place is gross!