-
February 2024 by Paul Leffler
This PNC only has ATM services and everything else they offer can be done online. Save your time go to the PNC up the road in Nora.
-
November 2023 by Leslie Dodd
This bank closes before it says it does....
-
August 2023 by Jill Litherland
They are very nice there, but they don’t cash checks, you cannot withdraw money from your account and you cannot make a deposit.
-
August 2023 by skyaky Yo
So weird. I walked in and was completely confused. No counter, no tellers and no cash?? Guy took my deposit to a backroom, without telling me what to do. Do I follow you? Do I wait here in this weird stark unwelcoming "lobby"? Lobby was someone sitting at a podium and a security officer to guard a cash free bank? Unwelcoming environment, limited services, would not recommend. Most of their branches are unwelcoming design, but this one is extra special. Just use the app or change banks altogether.
-
July 2023 by Joshua Barnd
This branch does not have, give, or accept cash for any reason. Just close it like the rest and stop wasting people's time.
-
May 2023 by bill bob
They’re now “cash less.” What a joke.
-
March 2023 by A.C. Smith
The teller provided true customer service in a time of crisis.
-
February 2023 by Darien Tropf
I've been a PNC customer for roughly 30 yrs. PNC's customer service has tanked in the last year or so. They've shut down cash transactions at the bank nearest me, the other branches I've been to have only one or two tellers and long waits. I'm moving out of state in a few months and will have to find a new bank then, otherwise I'd close my accounts now.
-
February 2023 by Janice Tompkins
The most respectful person I have ever met is Jordan. Thank you for your kindness and excellent service.
-
September 2022 by AJ Hitzeman
Edit: this bank has gotten much better than a few years ago.But still…I’m a member of three other banks… none of them are as bad as this. I can’t wait to close the Acct.The PNCs in Hamilton co., where I used to live were generally pretty good but now that I moved all of them around me on the northwest side are horrible. It feels exactly like what it is, a corporation trying to pinch every single penny out of their customers.I want CUSTOMER SERVICE…. Which I get from other institutions
-
March 2022 by June Birthday
I've been with PNC for almost 20 years. Very poor customer service "most" of the time. I have to f/u often...no respect for my time.
-
October 2021 by Alex Hitzemann
Rude tellers, slow service. Often tellers make you rewrite things because of your “poor handwriting” lol and other subjective issues. Happened today and many other times.I’m a member of three other banks… none of them are as bad as this. I can’t wait to close the Acct.The PNCs in Hamilton co., where I used to live were generally pretty good but now that I moved all of them around me on the northwest side are horrible. It feels exactly like what it is, a corporation trying to pinch every single penny out of their customers.The one on Michigan road I won’t even step foot in again they were so rude after they FINALLY opened backed up. That’s what they want… they want you on the app, they want online banking.I want CUSTOMER SERVICE….
-
June 2021 by pfiorenini
Irving is a great teller. He is my favorite. Though he doesnt let me use the copy machine...i still appreciate that he stamps my checks
-
March 2021 by Sasha Fierce
Jordan provides excellent customer service! He is knowledgeable and will walk you through the process. Thank you Jordan!
-
January 2021 by April Mota
This bank is ridiculous. I waited over 10 minutes to have my check deposited and I asked if I can pay the fee so it can be available today. A new white woman with a dark pixie haircut told me she couldn't because she doesn't know me. What kind of excuse is that?