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January 2024 by Shauntee Wilson
The worst customer service ever if you call and ask questions about your account no one can ever help you.. they are very rude I will be switching banks really soon
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January 2024 by Rob Uber
I’ve never seen a worse bank. Slow on a good day. On two occasions this bank has “run out of money”! Currently I’m going on. 23 minutes in the drive-thru. And there was only ONE car in front of me when I got here. Seriously this is maybe the worse bank on the planet. Avoid at all costs.
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December 2023 by Kannice Wood
I stood in line for a hour. There were only 2 tellers on a Friday non of the bankers that didn’t have ANY customers even thought of being a team player and helping out. The security guard should apply for a job she was more helpful than the employees. I will NEVER visit this location again. I wish I could give this branch a 0 it definitely deserves it.
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July 2023 by Mark Petrison
The everyday tellers were very observant and helpful. It can be difficult to arrange a meeting with an actual banker, but Caralina (sp) managed to be both businesslike and friendly when I got that scheduled.? Location has walk up ATMs, as well as drive-thrus.
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April 2023 by Eyerusalem Mesfin
Wow I am very disappointed. I been customers for a long time in PNC Bank today I ask to copy my papers which is I have safety deposit box they refuse, and they won’t help me. The the lady Customerservice they are not a nice they’re not welcoming me.
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February 2023 by Aaron Reed
ATM ate my check and have no receipt. My other checks I deposited at the same time went through just fine. Branch said there was nothing wrong with thier ATM, as I'm watching the Diebold maintenance guy work on the machine. Thier phone support put my account negative (undid the deposit and put a hold for the deposit that did go through and the missing deposit) while they are "investigating" the issue. Branch was unable to assist me at all.
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January 2023 by Yoshiya Clarke Desir
Good experience in the drive through, you do get to wait I while. It does have disabled ♿ parking
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December 2022 by Prax Hayes
Good working ATM
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May 2022 by Ramssy Ramssy
Very rude customer service
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December 2021 by Jared Driggers
Tremendous customer service. Shamika was really helpful.
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September 2021 by Dwight Murphy
Had to wait awhile to fax papers
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August 2021 by Destiny D
I was BLOWN AWAY by the customer service that the banker Melissa H. provided us with at the Georgetown location. We had a difficult task to ask of her and she sat there and would not give up until she fully helped us and she did! So nice, so genuine, so sweet, and so caring! You have a gem with this worker PNC don’t ever lose her! Will be going back to her every time I make an appointment! Thank you for her!
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August 2021 by Kimberly Salinas
My family has trusted this bank for years I think it is a good bank open to help in any languague
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August 2021 by Destiny W
I was BLOWN AWAY by the customer service that the banker Melissa H. provided us with at the Georgetown location. We had a difficult task to ask of her and she sat there and would not give up until she fully helped us and she did! So nice, so genuine, so sweet, and so caring! You have a gem with this worker PNC don’t ever lose her! Will be going back to her every time I make an appointment! Thank you for her!
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January 2021 by Kimby SF
My family has trusted this bank for years I think it is a good bank open to help in any languague
