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January 2024 by Steven Childs
After a radiator blew on the highway they were able to get us up and running in less than 24 hours and saved our Christmas vacation. They were quick, professional, and very fair on the rates. I can't speak highly enough of them.
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January 2024 by Nicole Oesch
Extremely prompt and helpful service. They were able to get my car in for diagnostics the day after I called, and repaired within 24 of dropping my car off when all other shops I called couldn’t even look at my car for atleast a week. The final bill also ended up coming in under the quote they had given me.
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January 2024 by Kathryn Minami
I've had nothing but positive experiences here. A friend recommended I take my car to Brandon a few years ago, and I can always be sure to get a proper diagnosis and a very fair price.
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January 2024 by T White
PROFESSIONAL AUTOMOTIVE COULD NOT HAVE HAD A BETTER NAME DUE TO THE PROFESSIONAL SERVICE. I WENT IN FOR A OIL CHANGE APPOINTMENT WHICH THEY GOT ME IN AND OUT IN THE TIME THEY TOLD ME. I REALLY DUE APPRECIATE AWESOME SERVICE.
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November 2023 by Scott Tilley
I don’t know much about vehicles. So, to have a place that I can trust, who are honest, and who do great work is a huge relief. Brandon and his team are truly professional, helpful, and accommodating.
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November 2023 by Dave Powell
Always a great experience. Have been taking my cars for maintenance for over 15 years. Trustworthy and customer service is always outstanding.Service: General repairs & maintenance
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October 2023 by Audrey Frank
Brandon is the most honest guy you’ll come across. Last week we took in our car and he came up with a solution that was only $200 instead of $1000+. He also saved my parents money on work they were going to have him do on their car. Great guy and great mechanic.
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October 2023 by Scott Beam
Had my vehicle towed here with AAA. They were great with timely service, information and price. And since it's located near my workplace I'll be using them again in the future and recommending them to others as well.
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September 2023 by John Barger
A great experience considering everyone else gave me bad news. Brandon was straight with me and gave it to me straight. It was a big job and they delivered. Got the car back in 36 hours and it runs great.Services: Engine repair
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September 2023 by Random Measures
Prompt and friendly staff. No pushy upselling, and diagnostic pictures were extremely helpful in seeing the issue and deciding how to proceed with the repair. Pricing was quite a bit out of my range, especially for the age of my vehicle, but clearly based on the best quality repair for my vehicle. Would definitely trust them with upkeep and repairs of a newer vehicle, and the customer service and diagnostic are certainly worth the value.
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September 2023 by Meg O
Brought my daughter’s car in to get a second opinion after the dealership quoted us thousands to replace a part. We were very impressed with the professional customer service we received here!! Turned out my daughter didn’t need to fix her car (and spend $$$ of her hard earned student’s saving) thanks to the honesty of gentleman owner of this shop. This was our first time and now we know where we will bring our cars in next time we had a problem. Thanks
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September 2023 by O Q
Report wasn't as detailed as I expected for the money I paid. It was pretty fast but I hope their results are true (found no major issues). Nice place and clean. Would go again if I have another vehicle to check.
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September 2023 by Chuck Obrien
Brandon was great . Prompt getting back to me with the diagnosis. Work was done first day they had it which was the day after Labor Day. We use their business for work trucks also ,and they are always professional,work done right the first time and keep you abreast of the situationService: Brakes
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August 2023 by Claire Yazel
I stumbled upon Professional Automotive when I had a flat tire & needed AAA to tow me somewhere close by. I’m a forever customer now. Brandon & his team are kind, quick, & reasonably priced. They send a digital report after appointments to let you know what work you might need done, which is way less overwhelming & intimidating than being given that info verbally. Overall, I appreciate the work they do & highly recommend them.Services: Tires
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August 2023 by Peter Stewart
They quoted a $2700 to replace spark plugs and ignition coils and claimed that it required removing the intake manifold which was not true. I did it myself for $150 and about 1.5 hours. Turned out the coils weren't actually bad so it really would have been $2700 for bad plugs. They seemed like friendly people and I don't doubt that they do solid work but this experience crossed the line for me because of the crazy cost and the dishonest assessment.
