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March 2024 by Jeremy Melcher
Chris is the best
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March 2024 by Hdh Jfhjh
Live help was great with getting me into my storage.
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February 2024 by Keichelle Oliver
Robin was wonderful , it was an easy process moving into my storage . Thank you!
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January 2024 by Linda
Don't go there they got poor service
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December 2023 by Chamar Folson
I needed a unit same day and they were able to accommodate. I'll forever be grateful. My unit is more than big enough for my entire home.
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September 2023 by Diana M.
I reserved a space that is 10 ft x 30 ft and I think that's what I got. I didn't measure it. There are no electrical outlets and there is fluorescent lighting but I have no idea how to turn it on. There. They do exactly what they claim which is to provide storage space, but it'd be kind of nice if we could use it the way we intended, which was to store our deceased friend's items and set up a couple of tables and chairs and lighting and review the things with an eye toward selling them without having to have all of the stuff in our individual homes. If you are expecting anything other than a storage space & a lock, you're going to be disappointed. I would be willing to pay extra to be able to turn on that fluorescent lighting that is installed in the ceiling. I would also be willing to pay extra for a little bit of electricity once in a while. It sure would be nice to have a fan! Oh well.
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June 2023 by Eddie Sharpe
DONT DO BUSINESS HERE!!!There’s no staff on sight to assist.ALL interactions are via internet and phone and they NEVER answer the phone.They ripped me off and didn’t care.Truly horrible experience.You are warned
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June 2023 by Eddie S.
Don't do business here.There is no personnel on sight to assist. You can't view unit prior to leasing.They assigned unit with limited access then wanted fee to change to a unit that was appropriate.There is no human to talk to as all company is remotely staffed and they don't answer phone. Only text with computer.They are truly horrible
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March 2023 by Steven Eric Shepherd Jr.
Hershey displayed wonderful customer service
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March 2023 by Carama S
Had an excellent experience with Hershey! She was so kind and professional, I would definitely recommend this location.
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November 2022 by Valerie Johnson
Pat is very helpful. She has very great customer service skills and is very knowledgeable about the site and the units that she is in charge of. She is more than Five star worker. You can always see her out and about walking the units making sure everyone is ok and have everything that is need to move in and out of the facility. she came in when I was see BUG in my unit and got the help I needed she just madew feel so comfortable every time I came to my unit we need more employees like Pat she is awesome keep a part of your team you would be winning.
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November 2022 by Reginald Thurman
Pat is nice.She is a hard worker.She helped with the kiosk and the APP. Now I know how both work.
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November 2022 by Scott Grundy
Pat the Representative for the Georgetown Rd location Indianapolis, IN. 46254 deserves a 5 star review for her excellent level of customer service. She was helpful very knowledgeable and polite. She did her job well!
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October 2022 by Stephanie Morris
Pat is always so friendly and helpful. It will be a sad day when we no longer need our unit.
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September 2022 by Nicholas Pannell
Pat is very polite and patient. She is extremely helpful and knowledgeable of all things public storage.
