-
April 2024 by Properties Maxsstarman
I try to only respond about places whose great customer service needs to be recognized, or places where the service is so bad, you need to know before you go. But this particular Rally's I have been going to for years. But they can't keep people there. I don't know the reasons why. My guess it has to do with the rude customers and the location. They onlu serve thru drive-thru or walk up window. The place is not big enough for dine in. You can only dine outside.But, the two people that were there were working their behinds off and still provided better customer service than other stores filled with employees. Right on Rally's
-
April 2024 by Andrea Ruttschaw
The sandwich looked under cooked. Fries were cold .
-
April 2024 by James Allen
Good food & service jus stay safe at all times not especially bad
-
March 2024 by Natasha Milam
Recieved my food in a timely manner
-
March 2024 by Samantha Shade
Just don’t go.
-
March 2024 by Absolom Connell
DONT!!!……I REPEAT DONT BUY FOOD HERE IS THE WORST SERVICE WORST STAFF THIS RESTAURANT SHOULD BE CLOSED ITS
-
February 2024 by Marisela Zavala
Tried the rallys $5 meal deal, went to the 3801 N College, no one was in the parking lot or in the drive thru line, the girl at the window taking orders had poor customer service skills, we had asked for 4/$5 meals with ketchup and ranch. We were asked to pull up to a different window as we couldn't pull in front of the store to wait for our food we pulled up to the pick up window, before that a car had pulled up to the pick up window we then got behind them to wait for our food. The food took 15 minutes or so to get to us which is fine we were in no rush. A new employee handed us our food out of the back door by the kitchen area. I checked out our food and we were missing just 1 small fry and the ketchup and ranch. We are still waiting behind someone in line at this point. So we wait for the car in front of us to leave to pull up the window and get our small fry and ranch and ketchup when we were greeted by who seemed to be the manager he wore a forest green polo, glasses and had dreadlocks named Bill asked what was wrong because I had told the same employee who was delivering the orders out of the kitchen door that we were missing a couple of items in a very calm manner. I told Bill I was missing a small fry and needed ketchup and ranch cuz I didn't get any he told me I needed to ask for it which I did when I ordered the food, and again at the window, Bill proceeded to tell me he bagged the order himself and he put the fries in the bag. There's no reason for me to try and get a free fry. He then started calling me a liar. I'm not sure what his problem was but I wish I could give them a negative rating. Horrible experience do not go there during the night shift!!!!
-
February 2024 by W H
This is possibly the worst restaurant on 38th St and that puts it high in the running for worst restaurant in Indianapolis. This might even be the worst Rally's in America tbhThey lied about being closed and thru the window I witnessed two employees shouting at one another . Colloquially my friends and I referred to this place as ghetto Rally's. I'm amazed corporate hasnt shut this stinker down
-
February 2024 by K. Bess
The line was 6 cars long from window past order box. So we went to White Castle instead. So. Idk
-
February 2024 by Getts
Only place at 1am that is not going to lie about not having ice scream because they are not lazy.
-
February 2024 by Slot King Dream
I love their fries in and out on the drive
-
February 2024 by Jenifer Narvaez
These poor employees are so burned out from doing the job of 3 people each. The person taking my drive through order was taking orders, counting money, and handing people their bags of food at the same time. I know theyre not getting paid to do that amount of work. Ive seen this 3 times already in a span of 6 months, which is insane. Rally's needs to hire more people. Greedy freaking companies like these are the ones saying "no one wants to work". I call bullcrap.
-
January 2024 by Larushia Jones
Delicious swirl ice cream.
-
January 2024 by Sumo772
Can’t handle making a burger, fries, and fish sandwich. Bout to be waiting 45 mins for simple fast food on my
-
January 2024 by Kenneth Brown
Went thru the drive through got food fast and it was hot.
