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January 2024 by Jennifer Farrar
I came in to have my wedding set repaired. I worked with Nadia who was extremely patient, kind and honest about the best way to have my ring repaired. She spoke with the jeweler several times during my visit in order to provide the most accurate information. She listened to my concerns and together we came up with a wonderful solution to have my rings repaired.
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January 2024 by Cody Blackwell
Nadia being extremely knowledgable helped us navigate the process of picking out our wedding bands and providing us with multiple options and clearly explaining the realities of different metals with our jewelry. All while having a good attitude and being beyond friendly!
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January 2024 by George Go
My (now) fiancé and I walked into the store looking for engagement rings. Had a pleasant previous experience with the south side location, and the Reis-Nichols brand does not disappoint in terms of customer service. We were set up with Nadia who helped us pick the perfect ring. We can’t thank her enough for making the process easy, as well as making sure we had all of our needs catered to. Would recommend Nadia to any couple looking for their engagement ring!
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December 2023 by john doe
Adrienne is our go-to person at Reis. We have worked with her on several purchases over the past few years and have referred both family and friends. She listens to what we want but is also patient - she has a good vibe for knowing when I need a nudge and when I am not quite ready. She is knowledgeable about the product lines and will get an answer for me if she does not immediately know. We appreciate the relationship she has built with us and demonstrated a willingness to exhaust all resources in an effort to satisfy her clients. We trust her and will continue to work with her.
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December 2023 by THOMAS HARWOOD
Nadia was extremely courteous and professional from the moment I walked in the store. I dropped off several items for appraisal for our homeowners insurance. I feel very confident we left our valuables in the right hands, based on my interaction with Nadia. She’s great!
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December 2023 by Tracie P
We had a fabulous experience designing the wedding ring of my dreams with Cheri. Cheri made everything feel easy - she was so helpful, honest, and fun to work with. Over a few weeks, we were able to do something totally custom, combining features of several different rings that I loved into something that is absolute perfection! We highly recommend Reis Nichols as a jeweler, and specifically recommend that you ask to work with Cheri.
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December 2023 by Katie Marra
We purchased our wedding band and my engagement ring with Jennifer at Reis Nichols and cannot recommend working with her enough. She is super helpful and always available via questions. I look forward to taking my rings in for cleaning/inspection so I can catch up with her. She is very invested in her customers and it shows.
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December 2023 by Megan Reynolds
We had an amazing experience today at the Keystone location. Everyone was very welcoming and made sure we were taken care of from the time we stepped inside the building. We worked very closely with Josh and he helped us find exactly what we were looking for. He’s very patient and extremely knowledgeable. He’s the guy for wedding bands and watches. I couldn’t recommend this team enough! 10/10!!
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October 2023 by armin halitovic
Visited Reis-Nichols jewelers and had the pleasure of working with Hannah. She helped me understand the process of purchasing my first Rolex and guided me the whole way. This is a beautiful location with an amazing variety of products to take into consideration. The staff is nothing short of phenomenal, shout out to the whole team Cole, Hannah, Bryce, and Johnny who is always ready at the door to greet you with a warm welcome!Highly recommend.
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October 2023 by Mary Lea McTurnan
I’ve been a customer for over 20 years, and I am never disappointed. The selection of fine jewelry is unparalleled in the region and the associates know the business and their products so well I almost hesitate to call them salespeople. I just stopped by to beg for an earring back, and Therese fixed me up , no charge , immediately. They also will change your watch battery free. I’ve never had buyers remorse because I’ve never been pressured, ever. Clearly, the boss has created a terrific team culture. If you want something extraordinary, go to RN!
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September 2023 by Lynne O.
Reis-Nichols never and I mean never disappoints always exceeding my expectations. My recent experience where I need to have my engagement ring resized larger was excellent. I originally purchased the ring setting when I was living in Indiana. I now live in California. Kathleen at Reis-Nichols made the complete process from the mailing to the resizing effortless on my part with her great communication and with the outstanding custom craftsmanship Reis-Nichols is known for. My ring arrived and it fits perfectly with no visual signs that the ring hand been resized. Thank you Kathleen for excellent service. I may live in California but Reis-Nichols will always be the jewelers I go to for repairs and purchases.
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September 2023 by M C
Had a great experience shopping here recently. Spenser helped us out and he was very knowledgeable and professional. We really enjoyed working with him. Everything was very efficient and enjoyable with our shopping and purchasing experience. We purchased exactly the wedding jewelry that we wanted, and also shopped for new watches. This was our first time shopping at this store, and we will definitely be a longtime customer in the future. Highly recommend Reis-Nichols.
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September 2023 by Z.B. Watt
I can't speak highly enough of Adrienne. She has been helpful, patient, present, and truly a joy to interact with. After hours of talking and trying on watches, I can honestly say that she takes great pride in her work and is incredibly knowledgeable about the watch world. 5 ⭐'s for both Adrienne and Reis Nichols.If you are looking for a wide selection of watches at pretty much every price point, look no further. Drop in and ask for Adrienne!
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September 2023 by William M
Matt was an incredible partner throughout the engagement ring purchase process. He catered precisely to our design and pricing goals, showcasing deep industry knowledge and professionalism at each visit. Matt facilitated a smooth and expedient ring re-sizing process and even handled shipping - couldn’t more highly recommend him for an exceptional experience at Reis-Nichols.
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September 2023 by maureen kaehr
I was thrilled with the help I received from Nicole! She went above and beyond in helping me procur a retirement gift for my husband. Reis-Nichols has always been our choice when making jewelry purchases. We have shopped there for over 25 years. The quality and selection they offer is unsurpassed!