Rent-A-Center has received positive feedback for its customer service across various locations. Customers appreciate the effort of staff members, such as those at the Michigan and Pendleton Pike stores, who are noted for being helpful, resourceful, and communicative. One customer highlighted the exceptional service provided by Ms. Jones, who was patient and thorough in answering questions. The website has also been praised for enhancing the overall experience, making it more convenient and user-friendly. Despite some past negative experiences, the overall sentiment is one of satisfaction and a willingness to recommend Rent-A-Center for its improved service and customer care.
Ronnie helps out and really makes sure you get something that makes sense for you
December 2024
Lemar McNeil at the Pendleton Pike location has been working with me and so far my experience has been great! He has been resourceful and his communication with me has been outstanding. I am beyond pleased with his service.
October 2023
The manager so nice and friendly. They have the best deals!!