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January 2024 by Rome Gentry
Fast easy approval for hundreds of items
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December 2023 by Kelly Latham
I got a couch from them 4 days ago and I found two bed bugs ! I’ve never had any issues with bugs ever. Everything I have is in plastic. Mind you the couch was used and I didn’t know until they brought it to me. And it was very used not worth 3000 or 180 a month I was paying… called them told them their couch was on my back patio they told me they had to inspect my apartment. That’s fine. They came got the couch NEVER inspected it. Then told me that my couch was on the floor for three months. So people have for sure sat on it and got a good 3 months use to it. Then told me they steam cleaned it that it didn’t have anything. I don’t care they had bugs. What just steam cleaned the cushions. Not the wood inside or anything. So I don’t recommend this place at alllll. Then they picked the couch up and reposted they had it in stock and went down on the price IT HAS BEDBUGS they’re nasty !
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December 2023 by Cathleen Williams
Love my fireplace tv stand but when I received it it had a broken door and I was told a new unit was being sent to the store hear it is a year later and I still have not received it and after the original post I got a call saying someone was coming out and they never showed up
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November 2023 by Luna Shuō
The employee made everything so understandable and made me feel super comfortable. Fast and easy
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November 2023 by Annie Goode
Good customer service, will definitely rent gron here again.
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October 2023 by Kristina Turner
Manager is extremely disrespectful and unprofessional and I regret renting from here. I was supposed to be set up for biweekly payments, they have me pay $100 one week, then try to charge me another $44 the next week. Finally got in contact with the manger after two employees said it was fixed and he was horrible to talk to. Said he was and I quote “Tired of hearing about it”. Then tried to give an ultimatum before he would fix the problem. It’s not worth your money, try wayfair instead!
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September 2023 by Amber Vaughn
Cody is an amazing and understanding man I couldn't ask for a better person to have on a team than him. Thank you you have earned my respect and my business for life.
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July 2023 by Monica Gatton (#BACKTHEBLUE)
Cody is the best with customer service!
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July 2023 by Jaclyn Perry
Used several rac in the last handful of years and this location by far is my favorite to work with. We started our agreement at another location and had several issues with the employees and staff, I took to corporate switched stores few months ago and just signed another agreement with them today. Will continue to use this store for any future purchases.
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June 2023 by Sierra Brummett
Absolutely atrocious. I understand the agreements are to pay. I had just had a baby, lost my job, had COVID, paid as much as I could as often as I could. Tried to switch it to weekly payments and I ended up having to pay even more. Yesterday someone came by to pick up the furniture. I am past due, 37 days. I understand. I don't have a working phone, I'm on WiFi only. And they come over to pick up every time I'm not there but leave a thing to call. I've asked and begged for emails to be sent instead to keep communication and nothing.Yesterday for FIFTEEN MINUTES STRAIGHT one of the employees banged on my door, screaming at me, and threatening to sit outside my home because I "had to leave sometime" and expected me to still open my door?I was home alone with my children, I told him a time my husband will be home, and he continued to scream at me and pound on my door scaring my babies.They are under 3! And WERE ASLEEP.Ive been trying to keep communication open and I've never ignored them while they've been at my door. I've always atleast talked to them because they won't just email me. Instead they choose to harass me in my home.They'll be finding the furniture outside my apartment today because I'm never letting them inside my home if they're okay threatening a woman home alone with her children.Clean up your crew, Cody! Little man syndrome was strong with that one yesterday.
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May 2023 by Zaria Banks
the customer service here is amazing. i had issues at another location and was transferred to this location and i am so happy i was. Cody the manager goes above and beyond for his customers even while dealing with short staff. he made sure i was good and continued checking in to make sure everything was going smoothly. i will definitely shop again at this store.
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April 2023 by Jillian L
Great Customer service Will work with you very attentive and very helpful with all of my needs, will be renting again!
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April 2023 by J L
Great Customer service Will work with you very attentive and very helpful with all of my needs, will be renting again!
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December 2022 by Aay Diallo
So far so good. Many of the good items out of stock but my experience has been pleasant
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November 2022 by Andre Barlow
Well mannered employee. Did his best to solve the issue that I had. Thanked me many times for the service.
