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March 2024 by Randall L.
"First Time Buyer at Roberts" I've been a pro shooter for 46 years and have purchased a ton from a big name photo store in NYC, not anymore. Roberts is a friendly , professional store with great customer service! Just purchased a D850 Nikon body a week ago and today a Nikon 85mm 1.4 AFS lens from them and look forward to buying more . Their Ebay store has the best gear and prices and so does their retail store.
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February 2024 by David C.
I bought a Mamiya 645 body on eBay advertised as a fully functional body by Roberts. After making offers twice and being rejected (Roberts never made a counteroffer) I finally accepted their $5.00 discount. A few days later the camera arrived in my eager hands. Imagine my disappointment when I tried it and the film advance jammed after the first wind! The camera simply would not advance and I was left with a useless piece of junk, having to drive to a UPS far from home and return it. For all this trouble Robert's never offered an explanation although they did refund me the money.
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December 2023 by Monica J.
This is such an amazing store and it was crazy busy! I guess I had no idea how many ppl were in to photography. Came to get my son a camera for his birthday and they were sooo helpful. Definitely recommend checking this place out and they have a solid selection of used cameras as well.
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December 2023 by Cheryl M.
This was our first time buying a camera and visiting Robert's. The staff was incredibly knowledgeable and willing to answer any questions we had. We told them what kind of photos and activities we'd be photographing and they provided several options of cameras and lenses. They did not try to oversell/upsell us on anything. The quality and value of their used cameras and lenses will meet anyone's price point.
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October 2023 by Jeremy Bower
I was very impressed visiting this business a few months back. They are very courteous, knowledgeable, and eager to talk to you about everything and anything photography. Super friendly atmosphere and an amazing amount of equipment both new and used available for purchase makes this a must visit for any photographer regardless of experience.
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October 2023 by Doug Adams
Excellent service. Shipping was fast and accurate. I've ordered from Robert's before and it is always a great experience. Michael was great on the phone when I needed more info about a product. I'll definitely order more in the future.
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October 2023 by Chris Ropp
Love this place! I drive 3hrs just to buy my gear. Everyone is always helpful and nice & usually always able to answer my questions. 3rd camera system I've bought from Roberts and have always drove back home fully satisfied with my purchases. Thanks a lot to the folks at Roberts camera!
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October 2023 by Tom Baker
Fantastic pricing on the lens (better than I found anywhere else) and quick delivery! I will definitely order from Roberts again in the future!
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October 2023 by Christopher W.
Ordered online, said they didn't know me, so they sent me a PayPal invoice and still can't get a product from them. This company is horrible!!!
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September 2023 by A G
Don’t waste your money by paying extra for UPS Ground. They’ll just ship it out just as slowly as free shipping, meaning the same priority.When I order from B&H their free shipping gets items to me overnight while UPP takes almost a week and travels the same distance of around 360 miles. I don't expect next day service for the price of ground, but I do expect it to arrive sooner than the free shipping option.Other than that I’ve been happy with the gear that I’ve purchased so far. It’s just the shipping speed that is annoying.
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September 2023 by Les Hall
Just as described, good, solid packaging and delivery. My new go-to for used gear. Foto shot with my GFX 50S II from Usedphotopro/Roberts
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August 2023 by Michael Foley
I've used Roberts for over a decade, since their Meridian St location, and they have never let me down. I have relied on them for several last minute shoots where I needed gear and had questions on equipment on my way to a shoot, and all of their reps are knowledgeable and genuinely helpful.Scott has been my go-to rep for most things lighting and he has always gone above and beyond for what I ask for. I recently upgraded from DSLR to a Canon R3 setup and he ensured I received the gear I needed ASAP.
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August 2023 by Craig McCord
Items were recieved as described. Actually, even better than I expected. More like brand new. I Highly recommend Roberts Camera for cameras, lenses and other accessories. Customer service was also excellent.
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August 2023 by Neil E Yates
Best camera store I have ever dealt with. The prices are great and incredible staff. Best customer service in the business. The staff knows the product and no high pressure sales.
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August 2023 by Christopher N.
I could not be more impressed with a business. I have been looking for a specific camera for several months. This camera was sold out everywhere. I looked everywhere, including all the major camera stores. I happened to do a Google search and Roberts camera came up. Their website showed the camera was in stock and a quick phone call confirmed that they had one. I completed my online purchase at 3 o'clock in the afternoon central standard time which would've been 4 o'clock their time. Less than 20 hours later I had that camera in my hands in Houston, Texas to say I am impressed is an understatement. Super strong work guys. You have blown me away. I will turn to you for my camera needs going forward. Thanks again.
